(Photos of Metrobus, Metrorail and MetroAccess courtesy of WMATA)
Transportation Network Directory for People with Disabilities and Adults 50+ (PDF)
Travel Training (PDF)
Alternative formats of this document are available upon request. We ask that you help us keep this directory up to date by letting us know of changes or other transportation options by emailing MCCPWD@montgomerycountymd.gov.240-737-5100 (Rahel Mekonnen, Contact)
Email: rmekonnen@clb.org
www.clb.org/programs-services/rehabilitation-services
Training for individuals who are blind includes instruction on how to successfully use public transportation independently.
202-962-2703 (V)
202-962-2033 (TTY)
202-510-9165 (Video Relay Services)
Email: traveltraining@wmata.com
www.wmata.com/service/accessibility
www.wmata.com/rider-guide/new-riders/Travel-Training.cfm
MetroReady Travel Training and System Orientation: Free individual or group travel training is offered for customers with disabilities as well as adults 65+, with or without disabilities. Travel training is short-term, comprehensive, intensive instruction designed to teach customers how to travel safely and independently on the accessible Metrobus and Metrorail public transportation systems. Training includes learning how to pay fares, how to obtain reduced fare for adults 65+ and persons with disabilities, how to plan a trip, how to communicate with Metro to obtain travel information, how to use accessible features, how to travel safely on public transportation, and how to ride independently. Also offer free tours of a Metro station to promote and identify the accessibility and safety features. Free resources include large print pocket guides and a booklet titled “Accessible Options for Customers with Disabilities and Senior Citizens ”, which includes a comprehensive listing of public transportation options available in the District of Columbia, Maryland (the counties of Montgomery, Prince George’s, Anne Arundel, and Baltimore, Baltimore City and Central Maryland) and Virginia (the counties of Arlington and Fairfax, and the cities of Alexandria, Fairfax, and Falls Church). Call to schedule an orientation or to request a booklet. Metro travel trainers are available to make presentations to groups on the accessibility features of the Metro system.
Trip Planning
202-637-7000 (V)
202-638-3780 (TTY)
http://wmata.com/schedules/trip-planner
Plan routes between two destinations using Metrorail and/or Metrobus. Suggested trip itineraries also include the fare, estimated travel time, and any walking directions. Trip Planner also offers information on the accessibility of bus stops including whether the bus stop has a shelter or bench, the availability of crosswalks and curb ramps, and more. To utilize the tool, click on any bus stop that appears in a Trip Planner itinerary or “Service Nearby” location search. A mobile website version is also available for mobile device: www.wmata.com/mobile. Live Chat agents are available online Monday through Friday, 7am to 7pm, excluding holidays.
301-738-3252 (V)
Email: connectaride@accessjca.org
https://accessjca.org/connect-a-ride
Workshops help small groups of adults 50+ to learn to use public transportation options and otherwise navigate the National Capital Region. Offered periodically.
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