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Quality Control Department

Location: Montgomery County Circuit Court, Room 307
Hours: 8:30 a.m. - 4:30 p.m.

 

In 2001, Court Administration established the Quality Control Department to be in charge of one of its key functions at the court – maintaining the integrity of the information that the court generates and improving the quality of the data it collects. Specifically, the Department is in charge of data quality control for Civil, Criminal, Family, and Juvenile cases. One of the Department’s main responsibilities is to investigate and resolve data-related discrepancies found in these cases.

Currently, the Quality Control Department reviews over 30 different daily or weekly reports on cases that have one or more potential data issues or problems. Based on the reports, the Department determines if a given case has the problem as indicated by the report, and after detecting the problem, identifies its source(s) and reports to the responsible department(s) to correct the discrepancies. To solve these problems, the staff uses various information sources, ranging from actual case files to recorded court hearings. The Department also monitors the trend of cases with these problems and reports any unusual changes. The other major task of the Department is the auditing of closed criminal and miscellaneous petition cases. The Department verifies the information in these cases against the court’s database for accuracy and proper closures. All of these responsibilities fall upon the staff of the Department who are not only familiar with the details of case processing and legal procedures, but also are conversant with data codes.

Because of its frequent contacts with various departments of the court, the Quality Control Department also performs as an informational liaison between these various departments and the Data Processing Department that maintains the court’s case-related data. In this capacity, the Quality Control Department also engages in continuous communications with other departments on quality control issues and, with their assistance, strives to continue improving the quality of the data at the court.

 

Weekly data quality and data assurance activities performed by the Quality Control Department:

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Montgomery County Circuit Court
50 Maryland Avenue, Rockville, Maryland 20850
Office Hours: Monday through Friday, 8:30 AM - 4:30 PM