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Services for
Seniors & Persons with Disabilities
 

Ride On Fares for Seniors  .Metro Access-Link to Regional Special Transportation.  .Call -N-Ride Program..

Senior Transportation Resources At A Glance
Department of Health and Human Services Transportation Resources page 

Transportation Network Directory for People with Disabilities and Seniors
 

 

A Commitment to you!

Connecting Communities-Logo

Montgomery County is committed to providing mobility for seniors and persons with disabilities.

We heard from you and we've made major changes to meet your needs better and make your travel more convenient. All of Ride On's buses are wheelchair accessible. The County's transit system is one of the best in the country. It consists of Ride On, Metrobus, Metrorail, and special transportation programs such as MetroAccess and Call -n- Ride.
 

RIDE ON  Montgomery County Transit

To learn more about when and how seniors and persons with disabilities can ride free during certain hours and Ride On's routes click on the linksbelow.

Fares and Transfers.    Routes & Schedules

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The Regional Special Transportations System

MetroAccess

Metro Access Logo

Complementing the transit system in the County, MetroAccess provides service for disabled persons who are unable to use the regular transit systems and have been certified eligible to use Special Transportation service.

If you think you are eligible, complete an application and have it certified.
For an application call MetroAccess headquarters at:
(301) 562-5360 (voice) or
(301) 588-7835 (TTY)

Or call the Washington Metropolitan Area Transit Authority (WMATA) at:
(202) 637-7000 (voice) or
(202) 962-2033 (TTY)

 



Call n Ride program logo  Call -n- Ride (CNR) Program  

This Montgomery County program provides subsidized taxi trips for low-income persons with disabilities and seniors.  To be eligible for the Call-n-Ride Program, you must be low income and at least 67 years of age or low income and at least 16 years of age with a disability. Subsidy assistance is provided on a sliding fee scale determined by total household income. The service helps transport participants to medical and/or personal appointments. This program is designed as a supplement to Montgomery County’s local transportation service.   All trips must begin and end in Montgomery County.  Special exceptions have been made to allow transportation to approved medical facilities in Designated Service Area. PLEASE REFER TO THE CNR PARTICIPANTS’ GUIDES FOR PROGRAM POLICIES AND PROCEDURES. 
 
Place your order online
 
The income categories for family/household of one are as follows:
 
Yearly Income for
Family of One
Monthly Cost
Per $60 Value
Up to $15,856 $5.25
$15,857 - $21,403 $10.00
$21,404 - $26,951 $20.00
$26,952 - $32,499 $30.00

Important Forms:

  1. CNR Participants’ Guide
  2. CNR Participants’ Guide Overview
  3. CNR Application
  4. CNR Physical Disability Form
  5. CNR Mental Disability Form
  6. CNR Recertification Form
  7. Designated Service Areas

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Same Day Access (SDA) Program

This Montgomery County Transportation Program is part of the Call-n-Ride (CNR) program, designed to provide subsidized transportation service for certified MetroAccess participants who must reside in Montgomery County and have a current MetroAccess Identification Card. All Montgomery County Residents who have current MetroAccess Identification cards qualify to add $60.00 of value to their Call-n-Ride swipe card for $30.00. All trips must begin and end in Montgomery County.  Special exceptions have been made to allow transportation to approved medical facilities in Designated Service Area. PLEASE REFER TO SDA PARTICIPANTS’ GUIDES FOR PROGRAM POLICIES AND PROCEDURES.

Place your order online.

Important Forms:

To become a new Same Day Access participant, you must first register. A completed application with supporting documentation is required in order to verify your eligibility. 

  1. SDA Participant's Guide
  2. SDA Participant Guide Overview
  3. SDA Application

You can access Montgomery County’s CNR Swipe Card Participant Portal module by visiting: www.eztransport.net/mococnr/members.  The Participant Swipe Card Web Portal is an internet interface that allows participants to manage their cards.  Participants can add value to their cards and also check account information.  Participants must register online before they can access their account over the internet.  Once registered, participants can view their balances, print statement, view transactions, manage profile, report a lost, stolen or damaged card, contact customer service, and/or make a payment.

For general information, application and recertification questions please call Call-n-Ride at 301-948-5409, Connect-A-Ride at 301-738-3252, or the MC 311 Call Center by dialing 311.
 
For all your Call-n-Ride Swipe Card issues please call CNR/ MJ Management at 1800-980-6564. 
 
For questions about application or recertification forms you have filed, please call 301-948-5409.
 
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For any MCDOT service request or complaint, call 311
When dialing outside of the county, call 240-777-0311 or submit via their website.

For website comments or to report website problems or broken links, please email us.
This email address does not handle service requests or complaints.

Transit Services · Montgomery County Department of Transportation
Questions/Comments · Inside Montgomery County dial 311 · TTY: 301-251-4850
Outside Montgomery County dial 240-777-0311