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   Montgomery County Department of Transportation

 

 

Resident's Guide to Services

Call 311 to Get It Done!

arrow pointer Director's Office
arrow pointer Division of Transportation Engineering
arrow pointer Division of Traffic Engineering and Operations
arrow pointer Division of Parking Management
arrow pointer Division of Highway Services
arrow pointer Transit Services

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For general County contact information and the County employee phone directory, please refer to the County's on-line phone book.

 

Director's Office

E-mail us at: mcdot.director@montgomerycountymd.gov

101 Monroe Street, 10th Floor
Rockville, MD 20850

Call 240-777-7170 about:
arrow pointer Director’s Office Issues
arrow pointer Community Outreach Programs
arrow pointer METRO & MARC Rail Oversight
arrow pointer State Transportation Project Coordination
arrow pointer Master/Sector Plan Review & Analysis
arrow pointer Regional Transportation Project Coordination

Call 240-777-7155 (or email us at: mcdot.outreach@montgomerycountymd.gov) about:
arrow pointer Adopt A Road
arrow pointer Beautification Grants
arrow pointer Keep Montgomery County Beautiful Programs
arrow pointer Pedestrian Safety
arrow pointer Storm Drain Painting

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Division of Transportation Engineering

100 Edison Park Dr, 4th Floor
Gaithersburg, Maryland 20878

Planning Phase

E-mail us at: mcdot.dte.planning@montgomerycountymd.gov
Call 240-777-7220
Call 240-777-7270 about: New Sidewalks, ADA Ramps

Call 240-777-7244 about: Bridges, Storm Drains, Public Roads & Highways, Transit Facilities

Call 240-773-3410 about: Abandonments of Right of Way, Disposition of Public Property, Permanent Closure of Public Roads, Property Acquisition

Design Phase

E-mail us at: mcdot.dte.design@montgomerycountymd.gov
Call 240-777-7221

Construction Phase

E-mail us at: mcdot.dte.construction@montgomerycountymd.gov
Call 240-777-7210

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Division of Traffic Engineering

100 Edison Park Dr, 4th Floor
Gaithersburg, Maryland 20878

E-mail us at: mcdot.trafficops@montgomerycountymd.gov

Call MC311(311) about:
arrow pointer Lane Markings & Crosswalks
arrow pointer Residential Parking
arrow pointer Speed Humps & Other Traffic Calming Measures
arrow pointer Streetlights
arrow pointer Subdivision Development Plan Review
arrow pointer Traffic Mitigation Agreement Reviews
arrow pointer Traffic Signs & Street Name Signs
arrow pointer Traffic Signals
 


Division of Highway Services

100 Edison Park Dr, 4th Floor
Gaithersburg, Maryland 20878

E-mail us at: mcdot.highway@montgomerycountymd.gov

Call MC311(311) about:
arrow pointer Leaf Vacuum Collection
arrow pointer Maintenance of Trees in the County Right-of-Way
arrow pointer Potholes
arrow pointer Roadway Resurfacing & Paving
arrow pointer Scheduled Mowing of County Rights-of-Way
arrow pointer Sidewalk Repair & Replacement
arrow pointer Shoulder Maintenance
arrow pointer Snow Removal/Ice Treatment
arrow pointer Storm Drainage Operation & Maintenance



Division of Parking Management

100 Edison Park Dr, 4th Floor
Gaithersburg, Maryland 20878

E-mail us at: mcdot.parking@montgomerycountymd.gov

Call MC311(311) about:
arrow pointer Parking Policies, Studies, New Facilities Planning
arrow pointer Parking Lot Districts & PLD Tax
arrow pointer Parking Garage or Lot Maintenance

Call 240-777-8744 (Silver Spring Store) or 240-777-8770 (Bethesda Store) about:
arrow pointer Purchase of Parking Permits (monthly & residential)
arrow pointer Cash Key (convenient meter payment method)

Call 240-453-0113 about:
arrow pointer Parking Meters/Maintenance
arrow pointer Parking Enforcement & Tickets
arrow pointer Court Hearings & Appeals

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Transit Services

101 Monroe Street, 5th Floor
Rockville, MD 20850

Call MC311(311) about:
arrow pointer Operation of transit systems: Ride On, Metrobus, Metrorail
arrow pointer Ride On schedules, scheduling accessible bus
arrow pointer Compliments/Complaints on Bus Service
arrow pointer Bus Shelter and Stop Issues
arrow pointer New Service, Routes, Passenger Amenities (shelters, benches, pads, etc)

Call (240) 777-5800 about:
arrow pointer Hiring and training of bus operators
arrow pointer Call 'N' Ride
arrow pointer Other human services special transportation programs (formerly "Paratransit" programs)
arrow pointer Transportation for Seniors & People with Disabilities

Call 240-773-BWTW(2989) about:
arrow pointer Keep Montgomery County Moving
arrow pointer Employer outreach and transit subsidy programs

Call 240-773-TRIPs (8747) about:
arrow pointer Silver Spring TRIPS Commuter Store
arrow pointer Friendship Heights TRIPS Commuter Store
arrow pointer General commuting information

Call MC311(311) about:
arrow pointer Taxicab licensing and regulation
arrow pointer Taxicab Service and Performance

Call 240-777-5890 about:
arrow pointer Medicaid Transportation

 

     

 

For any MCDOT service request or complaint, call 311
When dialing outside of the county, call 240-777-0311 or submit via their website.

For website comments or to report website problems or broken links, please email us. This email address does not handle service requests or complaints.

 Director's Office · Montgomery County Department of Transportation
101 Monroe Street, 10th Floor · Rockville, Maryland 20850 · mcdot.director@montgomerycountymd.gov
· telephone: 240-777-7170 · fax: 240-777-7178 ·