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24 Hour Crisis Center

 

How to Apply

Call 240-777-4000.  Walk in service available at 1301 Piccard Drive, South Entrance, Rockville.  For service using TTY, call 240-777-4815.

Documents To Bring

Proof of residency

Eligibility Requirements

Montgomery County resident

Fees and Payments

There is no charge for crisis services

FAQ's

1.  I do not speak English; are you still able to assist me?  

The Crisis Center has staff who speak Spanish, Farsi, German, Mandarin and Amharic; if these staff are not available to assist you we can access a language line which provides telephone interpretation for all languages.

2.  I have a family member with a mental illness, they are refusing treatment, and will not go to see their doctor or come to the Crisis Center.  I am worried about his/her safety and/or our safety, what do I do?

The Crisis Center has a Mobile Crisis Team which can respond anywhere in Montgomery County.  The team responds with the police to urgent situations and will evaluate your loved one, make recommendations and referrals.  To ensure everyone’s safety, the team can help facilitate an involuntary evaluation at a hospital emergency room when necessary.

3.  Does the Crisis Center provide services to children?

The Crisis Center provides crisis services to county residents of all ages. 

4.  I am homeless; will I get shelter today?  

 During the winter months (November 1 – April 1) there is same day emergency shelter available, during the warmer months we provide an assessment and a referral, however there is rarely a same day shelter bed available during these months.

5.  Will I see a psychiatrist on the same day I come in for services?

You will first be evaluated by a licensed mental health professional; if needed, you may receive a same day appointment with the Crisis Center psychiatrist depending on the urgency of your situation; typically appointments with the psychiatrist are given within 3-5 days.

6.  Does the Crisis Center provide marriage counseling?  

The Crisis Center will assess for domestic violence and make appropriate referrals.  The Crisis Center does not provide marriage counseling but can assist you with referral information.

7.  How quickly will I be seen and how long does the crisis assessment take?

Typically the wait is less than ½ hour, though during our busiest times (11AM – 8PM) the wait may be longer.  The assessment usually takes from 1-2 hours, depending on the complexity of your situation.

8.  I was previously seen at the Crisis Center, how do I get a copy of my records?

In order to obtain a copy of your records you will need to come in person to complete a request for us to release the record to you.  Once that is completed we will process your request and have your record ready for you within 30 days.  Please let us know if you need your record more urgently and we will do our best to accommodate your need.

 

 Additional Information

No Additional Information at this time

 

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