Starting Salary: $52,507 - $86,898
Closing Date: Open Until Filled
Montgomery County Circuit Court, MARYLAND
Personnel Class Specification
JUVENILE CASE MANAGER
DEFINITION OF CLASS
This highly responsible position demands the exercise of case-related discretion within guidelines established by the Court and is charged with providing continuity in the disposition of Juvenile cases. The Juvenile Case Manager is the day-to-day liaison between the Juvenile Judges, bar, service providers and other court personnel. An employee in this position is expected to have a thorough knowledge of Court organization, office practices, and make independent decisions when interacting with the public and employees. Information obtained in the course of the performance of these duties may be confidential or private in nature. The employee in this position must recognize that visitors to the Court may be under significant stress and ensure that they are treated with dignity and discretion as they obtain court-ordered services.
A Case Manager will regularly inform the Administrative Judge, Court Administrator, Family Division Coordinator, Supervising Case Manager and Associate Judges of the status of pending cases and alert them to any problems involving Juvenile case flow. The Juvenile Case Manager will maintain statistical data and provide such information to the Supervising Case Manager - Juvenile Causes and Family Division Coordinator on a regular basis.
The Case Manager reports directly to the Supervising Case Manager - Juvenile Causes and is ultimately responsible to the Family Division Coordinator and Court Administrator.
EXAMPLE OF ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Screen all Juvenile Division cases filed, assisting the Court in managing and monitoring the cases, and coordinating mediation services where appropriate in child welfare cases.
- Liaison between the Court, legal counsel, juvenile justice and social services agencies, dependency mediators, the clerks and other court personnel.
- Review motions for legal sufficiency and completeness for prompt ruling by the Court. Contact counsel to bring deficient filings into compliance with the law and rules of procedure.
- Schedule hearings as directed by the Court and as required by law.
- Review cases to determine whether the Differentiated Case Management track assignment is appropriate.
- Attend emergency and other hearings as needed, providing assistance regarding statutorily required findings and appropriate time deadlines.
- Monitor all aspects of Mediation program, including but not limited to the following: Prepare an initial intake for the program and screen for criminal and domestic violence issues, set monthly schedule, assign mediators to individual cases, draft mediation order, collect post-mediation evaluations and forward invoices to Family Division Coordinator. Provide case status and outcomes to the Supervising Case Manager for entry into the statistical database.
- Provide daily monitoring of cases to determine events affecting track designation. Make appropriate changes in accordance with rules of procedure, statutory requirements and established Juvenile Division guidelines.
- Attend and participate in meetings to discuss various court-related issues including, but not limited to, differentiated case management, quality control and procedural changes.
- Develop new, or enhance ongoing, services and procedures in conjunction with the Supervising Case Manager. Provide information and assist in training for new programs and procedures for court staff, community associations, and the local Bar.
- Transport court files from one department to another within the Court.
This job description reflects management’s assignment of essential functions. It does not prescribe or restrict additional various diversified tasks and assignments that may be required by the Supervising Case Manager - Juvenile Causes, Family Division Coordinator, Judicial Officers and/or Court Administrator.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to work the full-time standard Court work schedule of 8:00 a.m. to 5:00 p.m. (Monday through Friday) with flexibility to accommodate any necessary early or late meetings.
- Maintain a regular, punctual and reliable level of attendance.
- Ability to work independently and have high level interpersonal skills to handle sensitive and confidential situations.
- Ability to understand and apply the Maryland Rules of Procedure and all relevant statutory provisions within established guidelines. The applicant must possess a general knowledge of legal pleadings and the ability to prepare draft orders.
- Ability to communicate effectively, both orally and in writing, and exercise a high degree of judgment, tact, diplomacy and competence in dealing with judges, attorneys, court personnel and the public.
- Ability to manage multiple tasks and maintain a professional demeanor when dealing with court personnel and the public at all times.
- Ability to make decisions based on experience, good judgment, and established policies and procedures.
- Ability to pay attention to detail in composing, typing and proofing materials; set priorities and simultaneously process multiple duties and responsibilities.
- Knowledge of and ability to apply fundamentals of business English, spelling, grammar, punctuation, standard office practices and procedures.
- Excellent telephone manner and experience dealing with the public.
- Ability to work within a team environment to successfully resolve case management issues.
- Ability to achieve and maintain advanced proficiency in the utilization of the Circuit Court’s HP or other case management system.
- Conversational Spanish desirable but not required
- Ability to lift and transport stacks of court files to perform the essential functions of this position.
- Ability to develop and maintain collaborative and professional working relationships with court personnel and the public.
- B.S. or B.A. degree from an accredited university with one year of legal experience in family or juvenile law; or a degree or certificate in paralegal studies from an accredited institution with a concentration in family or juvenile law and three years of court and/or legal experience. An equivalent combination of education and experience may be substituted with five years of court and/or legal experience.
- Must be proficient in Microsoft Office Suites.
- Superior writing skills and command of the English language is essential.
- Excellent organizational skills are of the highest priority, as well as competence and temperament to communicate with the legal community, services providers, in-house court personnel and the general public in a fast paced environment.
This job description describes the general nature, level of work, and essential functions being performed by a person in this position. The job description shall not be construed to describe an exhaustive list of all duties that may be performed by such a person. It does not proscribe or restrict additional tasks and assignments that may be required by the Supervising Case Manager – Juvenile Causes, the Family Division Coordinator, the Court Administrator and the Administrative Judge.
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50 Maryland Avenue, Rockville, Maryland 20850
Office Hours: Monday through Friday, 8:30 AM - 4:30 PM