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Technical Services

Location, Phone, Hours of Operation
Location: Montgomery County Circuit Court
North Tower Terrace, Rm T020
Phone: (240) 777-9150
Hours of Operation: 8:30 a.m. - 4:30 p.m.

One of the key functions of a court is to ensure that all court proceedings are properly recorded as part of the official court record. These records must also be available to the public. At Montgomery County Circuit Court, the Technical Services Department is responsible for these tasks, as well as for maintaining the integrity of the court’s telephone, internet, and intranet communications and all electronic equipment used by approximately 400 court personnel. The Department supports 10 full-time administrative and IT staff who are responsible for addressing all of the technical service needs of the court.

The Technical Services Department’s main responsibilities include:

About Technical Services Department

Mission Statement

The Technical Services Department supports the Circuit Court with highly trained Administrative and Information Technology professionals. Its mission is to provide the Circuit Court and the public with the best information technology and services so the court can efficiently and effectively perform its business practices at an unprecedented level of quality at the lowest possible cost.

Vision Statement

The Technical Services Department is committed to providing superior customer support and services to our community through the implementation and integration of technology in ways that support and address the court’s business processes.


The Technical Services Department is staffed by ten dedicated and diversified professionals. Their expertise ranges from database design to administrative/user support to provide efficient and effective service to the public and the court staff and support the operations of the Circuit Court.

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Main Responsibilities of Technical Services Department

  1. Court Recordings
  2. The Technical Services Department is in charge of ensuring proper recording of all court proceedings for the official court record that occur in the 29 courtroom and hearing rooms located at the Circuit Court. For more than 30 years, the court has electronically recorded all courtroom proceedings. The Department maintains a “library” of these recordings from Civil, Family, Equity, Criminal, Juvenile, District Court Appeals, and Register of Wills cases. All court proceedings for the past 12 years are stored on-site.

    In 2002, the court introduced a new digital recording system, CourtSmart, after having used an 8-track reel-to-reel tape system to record court proceedings for the first 20 years of its existence. The CourtSmart system allows the court to constantly monitor court proceedings, perform real-time verification of courtroom events, and to record and maintain the proceedings with vastly improved sound quality. In addition, CourtSmart’s storage and retrieval flexibility of archived media enables the Department to offer new services, such as rapid search on court proceeding files, which expedites a transcript request. Information digitization via CourtSmart also enables the court to provide court proceedings in CDs. For purchasing transcripts, see "Transcripts and Audio Recordings" below.

  3. Public Services
  4. The Technical Services Department provides transcripts/audio of courtroom proceedings and evidentiary presentation equipment rentals.

    Transcripts and Audio Recordings

    Transcripts are the most frequently requested service of the Technical Services Department. Transcripts can be purchased by the public, including litigants and attorneys, as long as the case has not been sealed (closed to the public) pursuant to a Judge’s order.

    Transcript fees are assessed by page, and the page prices are determined by the requested turn-around time. Audio CD recordings of courtroom hearings and trials may also be purchased.

    How to Request a Written Transcript and/or Audio CD

      Effective, April 11, 2016, If you wish to order a transcript and/or audio CD, simply follow the link below to submit a transcript and/or audio CD request.  If you decide to order a transcript, please work directly with the Court’s vendor (Deposition Services, Inc.) to get an estimate before placing your order. All transcript deposits and final payments will be paid directly to the vendor (Deposition Services, Inc.).

      All audio CD orders will be processed and paid for through the Court’s Technical Services Department.  Technical Services accepts cash, check (made payable to the “Clerk of the Court”), and credit card (MasterCard, Visa, and Discover only). A 5% credit card convenience fee will be added to the order).

      ORDER ONLINE: Click here to order a Transcript and/or Audio CD

      Please note: This process is only used for ordering a transcript and/or audio CD from the Circuit Court for Montgomery County. If you require a transcript of a hearing conducted at a different Circuit Court location, contact that court directly. If you require a transcript from of a hearing conducted at a District Court location click here for the appropriate form.


      Transcript Turnaround Times
      Same Day: $5.20 per page (Maximum 40 pages, order before 10:00 a.m.)
      1 Business Day: $4.03 per page
      3 Business Days: $3.17 per page
      5 Business Days: $2.84 per page
      10 Business Days: $2.41 per page
      20 Business Days: $2.25 per page
      Copies: 25¢ per page - with purchase of original transcript

      All transcript orders are based on Business Days, weekends and holidays are not counted in the turnaround times.

      ORDER ONLINE: Click here to order a Transcript and/or Audio CD


      Transcript costs are based on the number of pages and turnaround time requested.  The number of pages in a transcript varies widely from case to case and is affected by many factors.  The cost chart below is a SAMPLE of transcript costs.  The cost of your actual transcript may be significantly higher or lower than samples provided.

       Hearing Time page

      Same Day

      26 hr 

      3 Days 

      5 Days 

      10 Days

      20 Day

       30 Minutes








       1 Hour








      Half Day (4 hrs)








      Full Day (8 hrs)








      When ordering a transcript, the time begins to run when the transcription requestor pays the estimated total cost to the vendor. The normal delivery time for transcripts on the day they are due is 3:00 p.m.

      One business day expedited transcript requests must be received by Technical Services no later than 4:00 p.m., Monday - Friday.

      ORDER ONLINE: Click here to order a Transcript and/or Audio CD


      AUDIO CD’s:

      The Technical Services Department can produce an audio CD for listening and verification of testimony only. Any broadcast of such electronic recording is strictly prohibited by law and Administrative Order of this Court.

      All audio CD orders will be processed and paid for through the Court’s Technical Services Department.  Technical Services accepts cash, check (made payable to the “Clerk of the Court”), and credit card (MasterCard, Visa, and Discover only). A 5% credit card convenience fee will be added to the order).

      Audio CD’s are available for $15 per 90 minutes of recorded audio for hearings/trials held after July 1, 2002. Software needed to listen to the digital recording is included on the audio CD.

      If you require an audio CD to be played on an Apple computer, please note in the comment section within the online ordering form.  Due to the conversion time required to process this request, it will take 2-3 days to complete.

      ORDER ONLINE: Click here to order a Transcript and/or Audio CD


    Audio Visual Equipment Rental

    UPDATE: We are excited to announce that the North Tower courtrooms now have LCD projectors and document cameras available for use at no charge!

    The Circuit Court provides most courtroom audio/video equipment free of charge. The following is a list of items available in each Tower:

    North Tower courtrooms have the following equipment:

    • Tele-conferencing capabilities
    • 42” LCD Display Monitor, with multiple inputs, i.e., HDMI and VGA
    • DVD/VHS player
    • Windows PC’s w/ DVD Drive and USB Ports
    • Document Camera (ELMO), LCD Projector, and AV Screen Cart

    South Tower courtrooms have the following built-in:

    • Attorney/Litigant table audio/video connectors (VGA standard, adapters available for newer connections) and display monitors
    • Document Camera
    • 55” LCD Display Monitor
    • DVD/Blu-Ray Player
    • Windows PC’s w/ DVD Drive and USB Ports  
    • Witness display monitor with annotation capability
    • Jury box display monitors and audio speakers

    South Tower Hearing Rooms have the following built-in:

    • 55” LCD Display Monitor
    • DVD/Blu-Ray
    • One audio/video connector available at clerks desk
    • Tele-Conferencing
    • Video-Conferencing is available in all courtrooms and its use is governed by this policy (PDF icon).

    Audio/Visual media duplication/conversion

    The Technical Services Department also offers audiovisual media duplication/conversion services for the recordings of court proceedings. The Technical Services’ staff duplicates VHS tapes, cassette tapes, and CDs and converts micro-cassettes and VHS tapes to standard cassette tapes. Click Audio Visual Equipment Price List(PDF icon) for these services or contact the Department by telephone (240-777-9150).

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  5. Courthouse Services
  6. The Technical Services Department is responsible for every aspect of the court’s information systems and supports approximately 400 users. The duties of, and services performed by, five Information Technology Specialists range from installing and maintaining server/PC hardware and software applications to designing and troubleshooting complex computer networks and information databases.

    The Technical Services’ IT staff support the following systems and applications on an on-going basis:

    • Case File Tracking Systems
    • Case Management Information Systems
    • Computer Networking/Network Infrastructure
    • CourtSmart, the Digital Recording System
    • Database Systems Design
    • Docket and Directory Display Systems
    • Electronic Document Imaging System
    • Help Desk Call Center Support
    • Professional Computer Hardware/Software Support
    • Telephone/Telephone Conferencing Systems
    • Video Conferencing Systems
    • Website Design and Maintenance
    • Wireless Internet Access Points

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Montgomery County Circuit Court
50 Maryland Avenue, Rockville, Maryland 20850
Office Hours: Monday through Friday, 8:30 AM - 4:30 PM