Division of Solid Waste Services Overview

• Our mission
• Our vision
• Our guiding principles
• A snapshot of our work

Our Mission

Provide world-class solid waste management for the people living and working in Montgomery County, in an environmentally progressive and economically sound manner, striving to recycle 50% of our waste.

Our Vision

We aspire to provide the best solid waste services in the nation, meeting the needs of our diverse community.

Our Guiding Principles for our Staff

• Commit to excellence
• Be accountable
• Strive for continued growth
• Give our best
• Work as a team
• Take pride in our progressive organization

A Snapshot of our work

The Collections Section manages County contracts for trash collection in the down-County area. Curbside recycling collection is provided throughout the County for single-family homes, also using contracted haulers. Field staff works closely with these haulers to ensure that collections are made properly and to resolve problems.

The phones of the Division's Customer Service ring frequently throughout the day, as residents call to find out their collection day, schedule bulk trash and scrap metal collections, report missed collections, order blue bins, ask questions about the Division's collection and drop-off programs and solid waste charges.

The Operations section chief oversees the safe operation of the Solid Waste Transfer Station, Materials Recovery Facility (Recycling Center), and the County's three landfills.

The Disposal/Waste/Recycling section ensures the safe operation and maintenance of the state-of-the-art and award-winning Resource Recovery Facility (RRF), a waste-to-energy plant, and the Compost Facility. This section is also responsible for recycling education and outreach, as well as coordination with apartment/condominiums and non-residential properties.