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Resident's Guide to Services

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For general County contact information and the County employee phone directory, please refer to the County's on-line phone book.

E-mail us at: director.dpwt@montgomerycountymd.gov

Call 240-777-7170 about:
Director’s Office Issues
Community Outreach Programs
METRO & MARC Rail Oversight
State Transportation Project Coordination
Master/Sector Plan Review & Analysis
Regional Transportation Project Coordination
Impact Tax & Development Approval Payments

Call 240-777-7155 (or email us at:
dpwt.outreach@montgomerycountymd.gov)
about:

Community Action Groups
Keep Montgomery County Beautiful Programs
Adopt-A-Road
Storm Drain Painting
Beautification Grants

Call 240-777-7252 about:
Property Acquisition
Abandonments
Permanent Closures of Public Roads
Disposition of Public Property

Call 240-777-7170 (or email us at:
director.dpwt@montgomerycountymd.gov)
about:

The Go Montgomery! Initiative


Call 240-777-7165 after business hours
(5pm-8am Mon.-Fri., all day Sat. & Sun.) about:
Any Public Works or Transportation Concern

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Division of Capital Development

Management of Capital Projects

County Owned Facilities
Public Roads and Highways
Transit Facilities
Bikeways
Sidewalks
Bridges
Storm Drains

Planning Phase

E-mail us at:
dcd.planning@montgomerycountymd.gov
Call 240-777-7220
Call 240-777-7270 about: New Sidewalks

Design Phase

E-mail us at:
dcd.design@montgomerycountymd.gov
Call 240-777-7221

Construction Phase

E-mail us at:
dcd.construction@montgomerycountymd.gov
Call 240-777-7210

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Division of Operations

Traffic

E-mail us at:
trafficops@montgomerycountymd.gov

Call 240-777-2190 about:
Traffic Signals
Streetlights
Traffic Signs & Street Name Signs
Lane Markings & Crosswalks
Speed Humps & Other Traffic Calming Measures
Traffic Mitigation Agreement Reviews
Subdivision Development Plan Review
Residential Parking

Security

Call 240-777-6080 about:
Security and Parking Enforcement at County facilities

Highway Maintenance

E-mail us at:
highway@montgomerycountymd.gov

Call 240-777-ROAD (7623) about:
Potholes
Sidewalk Repair & Replacement
Shoulder Maintenance
Roadway Resurfacing & Paving
Maintenance of Trees in the County Right-of-Way
Scheduled Mowing of County Rights-of-Way
Storm Drainage Operation & Maintenance
Leaf Vacuum Collection
Snow Removal/Ice Treatment

County Facilities
Call 301-279-8111 about:
Maintenance at County Buildings, Parking Lots & Garages

Parking
E-mail us at:
parking@montgomerycountymd.gov

Call 240-777-8740 about:
Parking Policies, Studies, New Facilities Planning
Parking Lot Districts & PLD Tax

Call 240-777-8744 about:
Purchase of Parking Permits (monthly & residential)
Cash Key (convenient meter payment method)

Call 240-777-8740 about:
Parking Meters/Maintenance
Parking Enforcement & Tickets

Call 301-279-8111 about:
Parking Garage or Lot Maintenance

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Solid Waste Services

E-mail us at: recycle@montgomerycountymd.gov
Fax: 240-777-6466

101 Monroe Street, 6th Floor
Rockville, MD 20850

Call (240) 777-6400 about:
General recycling, trash, and waste reduction information
Grasscycling and Composting
Solid Waste Facilities

Call (240) 777-6410 about:
Trash Collection
Recycling Collection
Special Collections
Household Hazardous Waste

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Transit Services

E-mail us at: transit.dpwt@montgomerycountymd.gov

101 Monroe Street, 11th Floor
Rockville, MD 20850

Call (240) 777-RIDE (7433) about:
Operation of transit systems: Ride On, Metrobus, Metrorail
Ride On schedules, scheduling accessible bus
Compliments/Complaints on Bus Service

Call (240) 777-5800 about:
Hiring and training of bus operators
Facility planning - transit
Trash removal at bus stops

Call (301) 770-POOL (7665) about:
Information on carpooling and vanpooling
Keep Montgomery County Moving
Employer outreach and transit subsidy programs

Call (240) 777-CABS (2227) about:
Taxicab licensing and regulation

Call (301) 468-INFO (4636) about:
Paratransit, Call & Ride, Medicaid transportation
Transportation programs for seniors and persons with disabilities in Montgomery County

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Ride On
Last edited: 2/9/2007