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Montgomery County Maryland
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CountyStat


CountyStat is a new program to address one of the County Executive’s priority objectives:

Objectives

“Our residents have the right to expect every County department and every County employee to be responsive and accountable every day. To accomplish this goal, I have introduced the ‘CountyStat’ initiative, which will help us provide more effective and efficient customer service by increasing performance and ensuring that we get results. CountyStat will track information about the problems we face and the measures we are taking to address them– in real time, not with data that is old and irrelevant. I am confident that CountyStat will make our good government even better.”

- Montgomery County Executive Isiah Leggett

Principles
  • Require Data-Driven Performance
  • Promote Strategic Governance
  • Increase Government Transparency
  • Foster a Culture of Accountability
  CE at CountyStat
Impacts
  • Improves performance through greater accountability
  • Provides better transparency into County challenges and successes
  • Applies data to policy, operations, and management decisions
  • Ensures decisions are implemented through relentless follow- up

Meetings
CountyStat consists of a series of regular meetings during which the County Executive and the Chief Administrative Officer use real-time data to discuss the departments’ performance strategies.  The main objective is to improve the efficiency and responsiveness of government by using up-to-date data as the ongoing focus for day-to-day management and long-term policy making.

Features
  • Meetings begin and end on time and last exactly one hour
  • Meetings participants are seated around the table; questions and comments are not fielded from the audience
  • Meetings are focused data-driven discussions that emphasize results and next steps
  CAO at Meeting

 

 

Last edited: 5/19/2008