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Limited English Proficiency - We can serve you in your language

Contracted Language Resources


When internal language resources are not available, County employees can also obtain translation or interpretation services from contractors, at a cost paid by their departments.  Montgomery County has one contractor each for telephone interpretation, on-site interpretation and written translation.

About Sign Language Interpretation:

Looking for sign language interpreters? Visit the website for The Montgomery County Americans with Disabilities Act (ADA) Compliance Program managed by the Department of General Services


Language Line for Telephone Interpretaions

Telephone Interpretation Services  
Download the One-page User Guide 

Montgomery County's current telephone interpretation vendor is Voiance. The contract is administered by the Police Department.

Voiance is a 24/7 year-round interpretation service that charges per minute. An account number and a PIN are needed to use the service. Please ask your Department Liaison for the existing account number and PIN.  To obtain a new account for your organization, call 800-481-3289 for a client services representative.


 

Commercial Language Assistance

For "On-Site Interpretation Services" a.k.a. "Per-Diem Interpretation Services"

Montgomery County has two vendors that provide on-site interpretation. Our primary vendor is Schreiber Translations, Inc. and the secondary vendor is Translations International, Inc. The contract is administered by the Department of Health and Human Services.

For on-site interpretation services, contact our primary vendor first.

PRIMARY CONTRACTOR - Schreiber Translations, Inc.
Email: interpreter@schreibernet.com

Project Manager: Leslie Worthington (Tel. 301-424-7737, ext. 107)
Supervisor/Program Manager: Brad Castle (bcastle@schreibernet.com; Tel.: 301-424-7737, ext. 109)
After-Hours/Emergency Contact: (240) 428-4884

SECONDARY CONTRACTOR – Translations International, Inc.
Email: mmarks@tiinc.com

Project Manager: Maeve Hayes (Tel. 703-424-6981)
Supervisor/Program Manager: Suraj Singh, Tel. (320) 217-2775 or (703) 424-0445

After-Hours/Emergency Contact: 703-424-6981


 

For "Translation Services" for Written Documents

Montgomery County has two vendors that provide translation services. Our primary vendor is Schreiber Translations, Inc. and the secondary vendor is Translations International, Inc. The contract is administered by the Department of Health and Human Services.

For translation services, contact our primary vendor first.

PRIMARY CONTRACTOR - Schreiber Translations, Inc.
Email: translation@schreibernet.com

Project Manager: Ninoshka Ulloa-Ortiz, Tel. (301) 424-7737, ext. 121

Supervisor/Program Manager: Brad Castle, bcastle@schreibernet.com; Tel. (301)-424-7737, ext. 109
After-Hours/Emergency Contact: (240) 428-4884

SECONDARY CONTRACTOR – Translations International, Inc.
Email: mmarks@tiinc.com

Project Manager: Maeve Hayes, Tel. (703) 424-6981

Supervisor/Program Manager: Shaun Dagget, Tel. (703) 969-4896

After-Hours/Emergency Contact: (703) 424-6981
 

For Contracting and Vendor Issues, please contact Department Liaison:
Luis Martinez at 240-777-1864 or Diane Vu at 240-777-8320

For General Language Access Issues of Policy:
diane.vu@montgomerycountymd.gov or  240-777-8320