Accessibility

• Web Accessibility Policy Statement
• Accessibility Tips for Using the Web Site
• Web Site Plug-ins
• Alternative Format Requests for Disabled Users
• Web Accessibility Contact Information

Web Accessibility Policy Statement - top

At the core of Montgomery County’s commitment to making its programs, services, activities, and facilities accessible to all members of the public, including qualified individuals with disabilities, is Title II of the Americans with Disabilities Act (ADA). The County’s Internet web sites play a vital role in providing such access and conforming to Title II ensures County departments comply with this policy.

• Notice Under the Americans with Disabilities Act 
• Montgomery County ADA Grievance Procedure

Accessibility Tips for Using the Web Site - top

Instructions for using the County’s Text Alternative Web Site are provided below:

• After opening a County content web page, such as the County home page (www.montgomerycountymd.gov), select the Text Version link provided at the top left hand corner of the page. This will be the first link read by a screen reader on the page.
• The Text Version link will trigger a function to convert the table based layout or template web page into a text based web page template.
• Once the content page converts to the text template, the text template navigation functionality built into the web site should enable the user to navigate to other text templates without leaving the text version mode unless otherwise selected.
• The user should also automatically skip the repetitive web site portal navigation menus and go right to the beginning of the content page when navigating through the text site.
• Text-only alternative pages are typically unavailable for County web applications, typically database driven web pages.

Helpful web browser information that provides instructions on how to magnify a browser screen, enlarge text or change the text or background colors, or navigate using a keyboard in order to properly view web pages are provided below:

• Microsoft Internet Explorer 6
• Microsoft Internet Explorer 7
• Microsoft Internet Explorer 8
• Firefox Accessibility Information

There are numerous Portable Document Format (PDF) documents, forms and brochures on the Montgomery County Web site to help users download and print easily. Many of the PDFs on this site were created in Adobe Acrobat. You can download a free copy of the Adobe Reader.

Web Site Plug-ins - top

• Adobe Reader 9.x  (PDF files)
• Adobe Flash Player 10.x (Flash files)
• Microsoft Word Viewer
• Microsoft Excel Viewer
• Microsoft PowerPoint Viewer
• Microsoft Windows Media Player
• Text Systems BrowseAloud

Alternative Format Requests for Disabled Users - top

Please submit alternative format requests to go to ADA Compliance Officer. The ADA Compliance Officer can be reached at 240-777-3050 (TTY 240-777-1398) or at adacompliance@montgomerycountymd.gov.

Alternate format requests should include the following information:

• Contact information of the person requesting the alternative format (phone, email, first name, last name)
• The Web Address (URL) of the web page(s) which contain the requested information
• The nature of the accessibility need
• Preferred alternative format type (i.e. audio presentation, text file, large print, voice call back, etc…)
• Preferred medium (i.e. regular mail, email attachment, text message, fax, phone call, etc…)

Web Accessibility Contact Information - top

• The County ADA Compliance Officer provides technical assistance to departments and disability awareness for staff. The Compliance Officer also responds to questions or concerns about the accessibility of County government programs, services, activities or facilities.
• The ADA Compliance Officer can be reached at 240-777-3050 (TTY 240-777-1398) or at adacompliance@montgomerycountymd.gov. 
• Disability discrimination complaints involving businesses, non-profit agencies, and other private sector organizations located in Montgomery County, including multi-family housing providers, are handled by Montgomery County’s Office of Human Rights at 240-777-8450.
• For additional information about services for individuals in Montgomery County, contact Aging and Disability Services at 240-777-3000 Voice or 240-777-4575 TTY or 240-777-3000 Voice or 240-777-4575 TTY or at hhsmail@montgomerycountymd.gov. Information on a wide range of disability issues is also available on the Department of Health and Human Services (HHS) web site.
• Other useful County Accessibility web pages are provided below:
• Accessibility at Montgomery County Public Libraries
• Department of Recreation - Accessibility
• Department of General Services - Accessibility