Ride On Reminders

Taking public transit means sharing space with others.  Here are a few simple reminders to help ensure everyone on board has a positive experience:
Please keep your feet on the floor and the aisle clear – so people can get around.         

Image text: Ride On Reminders / Recordatorios de Ride On. IT'S A BUS - NOT YOUR COUCH! Please keep your feet on the floor and the aisle clear - so people can get around. ¡ES UN AUTOBÚS, NO TU SOFA! Por favor, mantenga los pies en el suelo y el pasillo despejado para que la gente pueda moverse. MCDOT logo. Call 311 for information. Ride On logo.
 

If you must talk on the phone, please keep it short and keep it to yourself.

Image text: Ride On Reminders / Recordatorios de Ride On. IT'S A BUS - NOT A CONFERENCE CALL! If you must talk on the phone, please keep it short and keep it to yourself. ¡ES UN AUTOBÚS, NO UNA CONFERENCIA TELEFONICA! Por favor, si tiene que hablar por telefono, trate de ser breve y de hablar en voz baja. MCDOT logo. Call 311 for information. Ride On logo.
 

Smoking and vaping of tobacco and cannabis products and alcohol consumption is strictly prohibited. Let’s keep the ride fresh for everyone. ​

Image text: Ride On Reminders / Recordatorios de Ride On. IT'S A BUS - NOT A HOUSE PARTY! Smoking and vaping of tobacco and cannabis products and alcohol consumption is strictly prohibited. Let's keep the ride fresh for everyone. ¡ES UN AUTOBUS, NO UNA FIESTA EN CASA! Está estrictamente prohibido fumar o vapear productos de tabaco y cannabis y consumir alcohol. Mantengamos el viaje fresco para todos. MCDOT logo. Call 311 for information. Ride On logo.
 

Please treat bus operators and your fellow passengers with respect. No fighting in the system.
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Image text: Ride On Reminders / Recordatorios de Ride On. IT'S A BUS - NOT A FIGHT CLUB! Please treat bus operators and your fellow passengers with respect. No fighting in the system. ¡ES UN AUTOBÚS, NO UN CLUB DE LUCHA! Por favor, trate al operador del au-tobús y a los demas pasajeros con respeto. Están prohibidas las peleas en el sistema. MCDOT logo. Call 311 for information. Ride On logo.
 

Please alert your bus operator if you see unattended belongings when riding the bus. ​

Image text: Ride On Reminders / Recordatorios de Ride On. IF YOU SEE SOMETHING SAY SOMETHING We're all in this together. Please alert your bus operator if you see unattended belongings when riding the bus. SI VE ALGO, DÍGALO. Estamos todos juntos en esto. Por favor, alerte al operador del autobús si ve pertenencias desatendidas al viajar en el autobus. MCDOT logo. Call 311 for information. Ride On logo.
 

Additional Responsibilities:

  • Please make sure appropriate clothing (shirt, pants/shorts, and shoes) are worn at all times.
  • Only service animals are allowed outside of carrying cases.
  • Use earphone devices to keep the music to yourself.
  • Always approach the bike rack from the curb.
  • Hold onto children and no playing near buses.
  • Please be courteous and exit the bus at the end of the designated route.
  • Please keep all personal belongings on your lap or under your seat so others can move around.
  • Please take trash with you when your ride is over.
  • Please leave designated seating and aisle open for those who need it.

We’re all in this together. With your help, it’s easy for everyone to enjoy the ride!

Passenger Bill of Rights and Responsibilities
We, in Montgomery County Transit, are dedicated to excellence in mobility options. As our riders, you have the right to:
  • A safe and reliable bus ride
  • Professional and courteous service
  • A clean and comfortable bus
  • Know the rules of riding the bus and have the rules posted in the vehicle
  • Report disputes over fares and transfers
  • Know the bus number to report incidents or resolve problems
  • Rider-to-rider courtesy as encouraged by the bus operator
  • Access to and receive a timely response from all levels of the organization
  • Tell us about the quality of our service and how we can make your transit system better
  • Accurate information on routes, schedules, fares, and other mobility options, including the onboard announcements of stops.

For your comfort and safety:
  • Move to the rear of the bus so others may board quickly
  • Allow seniors and disabled persons to occupy priority seating
  • Please do not occupy more than one seat when others need seating
  • Please keep strollers clear of aisles and doorways
  • Refrain from smoking, eating, drinking, or spitting
  • Use headphones when playing audio devices at low volume
  • Stay behind the safety line on the bus when you are standing
  • Allow the operator to drive the bus safely by not speaking with the operator while the bus is moving
  • As a courtesy, exit from the rear and hold the rear door open for the person behind you when exiting.

We welcome all comments and suggestions. Please click here if you would like to provide feedback.

For complaints or immediate help, please call MC311 at 311, 240-777-0311, or 711 (MD Relay TTY). Or,  use 311 online.