Benefits Contacts
| Resource | Phone | Website |
|---|---|---|
| CareFirst BlueCross BlueShield | 1-888-417-8385 | Visit the
CareFirst BlueCross BlueShield website
Tip: Go to Find a Provider, click the Search feature, and choose a doctor from any BlueChoice Advantage network. |
| Kaiser Permanente | Washington area: 301-468-6000;
Baltimore area: 1-800-777-7902 |
Visit the Kaiser Permanente website |
| UnitedHealthcare HMO | 1-800-638-0014 | Visit the
general UnitedHealthCare website or the
MCG-specific UnitedHealthCare website
Tip: This plan uses the Select EPO network. |
| Resource | Phone | Website |
|---|---|---|
| Caremark | 1-866-240-4926 | Visit the Caremark website |
| SilverScript (Medicare-eligible retirees) | 1-866-249-6167 | Visit the Caremark website |
| Resource | Phone | Website |
|---|---|---|
| CIGNA | 1-800-244-6224 | Visit the CIGNA website |
| Resource | Phone | Website |
|---|---|---|
| EyeMed | 1-866-800-5457 | Visit the
EyeMed website
Network: Insight |
| Resource | Phone | Website |
|---|---|---|
| MetLife | 1-800-638-6420 | Visit the MetLife website |
| Resource | Phone | Website |
|---|---|---|
| Voya | 1-888-401-3539 | Visit the
Voya website
Member login: Account login |
| Resource | Phone | Website |
|---|---|---|
| Flexible Benefit Administrators (FBA) | 1-800-437-3539 | Visit the
FBA website
Member login: Account login |
| Resource | Contact Options | Website / Other |
|---|---|---|
| Medicare | 1-800-633-4227 | Visit the Medicare website |
| Social Security Administration | 1-800-772-1213 | Visit the Social Security Administration website |
| Office of Human Resources (OHR) Health Insurance Team |
Phone: Call MC311 at 240-777-0311 from 7 am to 7 pm, Monday to Friday. Questions that MC311 representatives cannot immediately answer will be routed via a service request to the OHR Health Insurance Team. Service requests are responded to in the order they are received Monday to Friday, between the hours of 8 am and 4 pm. To ensure the fastest response time, please leave both a phone number and an email address.
In-person: Visit OHR's Health Insurance Team Customer Care Center in the Executive Office Building from 8 am to 4 pm, Monday to Friday. |
Website:
www.montgomerycountymd.gov/HI
Fax: 240-777-5131 Mail: OHR Health Insurance Team, 101 Monroe Street, 7th Floor, Rockville, MD 20850 |
Need help with your group insurance benefits (medical, prescription, dental, vision, life, and flexible spending accounts)? Use the contact list below.