OFFICE OF CONSUMER PROTECTION                    240.777.3636
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National Consumer Protection Week

NCPW Tip of the Day:

PROTECT YOURSELF AGAINST CONFUSING PHONE PLANS

It would almost be an understatement to say we live in a technologically driven society. Everything from ordering pizza, checking local movie times, or reading the Washington Post can be done with a simple touch of a button. Meanwhile, the cell phone industry is flourishing. Companies are becoming more innovative with their phones, packages and promotions in an effort to remain competitive market contenders. The choices for phone service have never been greater. Before you compare prices and choose your carrier, be aware of what you really need:

Who do you call most often?

What time or day of the week do you call?

Do you text often?

Are you going to use your phone to browse the internet?

It is important as a consumer to know what you need and what you can do without. Sometimes phone carriers will try to coax you into purchasing a phone or a plan that you really do not need to get you to spend more money. Before you decide on a phone carrier, shop around for the best price. Here are some tips to keep in mind:

Find out how each company prices its services including minimum use, time-of-day, flat monthly fees or special plans?

Make sure you compare prices on similar plans and features.

Understand that many service providers offer contracts for a set period.

Always read the fine print and ask questions if you are unclear about something!

Additional Resources:

USA.gov is the U.S. government's official web portal to all federal, state, and local government web resources and services.  Visit their  Be a Smart Shopper   webpage to help you research a purchase, shop safely, and understand service contracts and warranties.

Consumer Reports is produced by Consumers Union, an expert, independent, nonprofit organization whose mission is to work for a fair, just and safe marketplace for all consumers and to empower consumers to protect themselves.  View their  Cell Phone & Service Buying Guide for additional information.

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