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Vehicle Recovery Section
305 Metropolitan Grove Road, Gaithersburg 20878
Phone: 240–773–6411 
Hours: Monday through Friday, 7 a.m. to 3:30 p.m.

 

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 POLICE AUCTION IS  SCHEDULED FOR UPCOMING AUCTION DATE:

       

   

Next Auction: November 24th , 2018. 9:00am (December's Auction will be held on the 15th)

 

Any Questions, please contact the Vehicle Recovery Section at 240-773-6411, Monday through Friday 7:00am-3:30pm.

 

The Vehicle Recovery Section (VRS) is responsible for removing abandoned, unregistered, and junk vehicles from county roads and community neighborhoods.  Abandoned vehicles on private community roads or in parking lots must first be reported to your Homeowners Association (HOA).  The HOA will then contact the VRS.  Commercial properties and private land owners may contact the VRS for removal of vehicles. The towing service must be paid for by the property owner/commercial management company.

 

Monthly Auction

The Vehicle Recovery Section hosts a monthly auction to sell abandoned/seized vehicles at 305 Metropolitan Grove Rd, Gaithersburg, MD 20878.  The auctions are generally held on the fourth Saturday of each month. The gates open at 7:30 a.m., and the Auction starts at 9:00 a.m.  You must be admitted/registered before 9:00 a.m. to participate.  No one will be allowed to enter after 9:00 a.m.

You must have a valid ID to enter. All vehicles purchased must be paid for on the day of the auction. We accept cash, Discover Card, Visa, and MasterCard as payment. Persons must be 18 and over to participate in the auction. Sixteen- and seventeen-year-olds accompanied by parent/guardian and possessing valid license/learner’s permit may enter.

All participants may view the selection of vehicles offered on the day of the auction, starting at 7:30 a.m.

Purchased vehicles must be removed on auction day or the following day (Sunday) or storage charges will incur.

Vehicles are sold as is.  No refunds. Caveat emptor (buyer beware).

 

 

Please click here to view in pdf , a list of vehicles that are available for sale at the next auction.

There are no guarantees that all of the listed vehicles will be sold.  All vehicles are subject to withdrawal from the sale up to and including at the time of the auction for any reason.  

 

Police Towing Supervisor

 

The Police Towing Supervisor manages the police towing regulations and the participating tow companies. All complaints regarding police tows will be handled by this unit.

 

The Police Impound Lot is located at: 305 Metropolitan Grove Rd, Gaithersburg

Gate Open:  Monday thru Friday, 7:00 a.m. – 3:30 p.m.
Office Open:  Monday thru Friday, 7:00 a.m. – 3:30 p.m.

The Police Impound Lot is closed on all county observed Holidays.

Towing Rates

Note: The following is a partial list of towing fees.  These prices are not inclusive.  Prices subject to change. There are different prices for different incidences.   These guidelines are for ordinary tows (not including medium and heavy duty vehicles).

New Rates Effective July 1, 2018

 

Direct tow of an abandon/stolen vehicle to the impound yard - $102

Complete police tow - $150

Incomplete tow will be paid at a rate of 50% of the completed tow.

Winching per hour (30-minute minimum) - $79

Vehicles winched and not towed are charged at the towed rate.

Transfer to impound yard from tower’s storage lot/stations - $67/$68

Storage per day at tower’s storage lot - $62

Storage per day at the impound yard - $29

 

 

 

Private/consensual tows and trespass tows are handled by the Office of Consumer Protection (240-777-3636).  Click here to learn more about these types of tows.

Release of Impounded Vehicles

All vehicles towed and stored at the Police Impound Lot are available for release during normal office hours, Monday thru Friday, 7:00 am – 3:30 pm.

Vehicles are released only to titled owners.  Proof-of-ownership (title) and government issued identification are required prior to release.

Owners may authorize other persons to claim vehicles.  This requires a notarized authorization letter from the owner detailing who has permission to claim the vehicle and proof of ownership (title).
 

Dear Citizen,

 

Thank you for contacting the Vehicle Recovery Section (VRS).  As part of our multi-faceted mission, the VRS is responsible for removing abandoned, unregistered, and illegally parked junk vehicles from public road. The VRS can also provide guidance to community neighborhoods, commercial and residential property owners pertaining to the legal disposal of abandoned vehicles.  Problem vehicles on private community roads and parking lots must first be reported to the applicable homeowner’s association (HOA) or property management company, who will then contact and work directly with the VRS office.  The VRS can also handle complaints for abandoned bicycles on public rights-of-way. 

 

Response Time:

We realize your concerns are important and part of our unit’s mission is to provide an efficient response to address the issues generating your request in a timely manner.  Please note, due to the volume of complaints and other VRS responsibilities, response time for a complaint may take anywhere from 2-days to 2-weeks, so please be patient.  If a complaint has not been addressed after 2-weeks, please contact the VRS manager at 240-773-6418.

 

Complaints for vehicles on public roadways are generally handled in the order received. The VRS also handles the impoundment/storage of over 5,000 vehicles a year, manages the Police Towing Regulations, oversees the police directed towing of over 15,000 vehicles a year and resolves complaints related to police-ordered tows.  Police towing complaints should be directed to the Police Towing Supervisor at 240-773-6424.

 

How to Generate a Complaint:

The VRS can be contacted at their email address of Abandoned.Vehicle@MontgomeryCountyMD.gov, which is the preferred method of contact for abandoned vehicle complaints on public roadways.  You may also contact the VRS via their phone number at 240-773-6411.  The VRS is open M-F from 7:00AM to 3:30PM, except holidays.  If you opt to reach the unit by phone, there is an automated message system where complaint information may be relayed by leaving a voicemail.  If you would prefer to speak with a VRS customer service representative during business hours, merely dial “0” to bypass the prompts.  Please include the following information for an abandoned vehicle concern or complaint;

 

Information Needed for a Complaint:

Date:  (Date citizen left the complaint)

Complainant’s Name: (Optional)   

Specific Location of the Vehicle: (Complete street address or cross-street)

Description of vehicle: (Include available information such as make, model, color, tag/license plate number)

Complainant’s Phone Number: (Optional)

Does Complainant Require a Callback:  Y/N

Nature of the Issue Concerning the Vehicle:  (What is the issue/violation?  Examples would include, no tags, expired tags or inoperable vehicle, i.e. flat tire or wrecked, all occurring continuously while parked for over 48 hours)

 

For more information, contact VRS at 240-773-6411 or send an email to abandoned.vehicle@montgomerycountymd.gov. Recorded information and answers to frequently-asked-questions regarding VRS services are available 24-hours-a-day.  VRS hours of operation are M-F 7:00AM until 3:30PM, except holidays. 

 

Abandoned Vehicles on Commercial, HOA or Private Property:

Commercial properties and private land owners may contact the VRS office for removal of vehicles. The towing service must be paid by the property owner/commercial management company after a towing consent form has been submitted to and approved by VRS. Consent forms (link here) are provided by VRS, which can be faxed, emailed or picked up in person. No reimbursement for towing expenses are made for private property tows.  The cost for the tow is the responsibility of the property agent.   Below is a copy of the instructions sent to citizens regarding abandoned vehicles on private property.

 

Dear Citizen,

 

There is a process to have a vehicle removed if abandoned on private property without permission of a property owner/dedicated property representative.  The property owner/dedicated property representative would need to first provide written notice on the vehicle for at least 48hrs declaring an intent to tow unless removed.  If the vehicle remains unmoved after 48hrs, the property owner/representative may opt to complete the Private Property Consent Form (see attached form) and fax or email to this office, the Montgomery County Police Vehicle Recovery Section (VRS) , for approval/authorization to have the vehicle towed to our facility.  Our fax number is 240-773-6416 and our email is Abandoned.Vehicle@MontgomeryCountyMD.gov.  A staff member from the VRS will review the form and  respond to the request within a few days advising if we will accept the private property tow.  If the vehicle is determined to be stolen, an officer will be dispatched to handle removal of the vehicle at no cost to the property owner/representative.  If the attached form is approved, the property owner/dedicated property representative would need to arrange for a private tower, specifically any properly licensed tower, to remove the vehicle from the property and transport the vehicle to this facility.  All costs associated with the tow are the responsibility of the property owner/dedicated property representative, tows usually cost between $75- 120, which is paid directly to the tower.   The property owner/dedicated property representative would provide the returned approved copy of the private property tow request form to the tow driver who would then tow/transport the vehicle to the VRS providing the form to our intake officer along with the vehicle.  The VRS would then take custody of the vehicle and handle disposition of the vehicle to include all legally required notifications.  If the vehicle is not retrieved by the owner within a specified timeframe, the vehicle will be subject to auction and all proceeds collected will be utilized to assist in funding the functions of the Montgomery County Government.

 

If you have any further questions, please feel free to contact the VRS.

 

Auctions:

The VRS hosts a monthly auction selling seized and unclaimed abandoned vehicles.  Auctions are conducted on the fourth Saturday of each month, unless changed by the OIC due to holiday or severe weather, with the gate opening at 7:30AM and the auction beginning promptly at 9:00AM.  No admittance is allowed after the auction begins.  Bidders must be checked-in prior to 9:00AM and must possess a government issued pictured identification.

 

See Rules regarding Auction Attendance:

 

Bidder Policy/Auction Rules

 

The VRS reserves the right to refuse any person admission to the monthly auction.  Bidders will abide by the following rules.  Failure to comply will result in admittance being denied and/or a bidder being removed/banned from the property for auction purposes.

 

  • Any disruption or failure to follow the bidder rules will be cause for removal.
  • Vehicles with an orange cone are not available for auction and should not be touched, entered or disturbed in any way.
  • The auction list will be posted on the police website and in the Circuit Court of Maryland for Montgomery County.  Note that a vehicle appearing on the list may not be available at auction.
  • Any person caught illegally removing any property will be permanently banned and may be arrested for theft.
  • Bidders winning a bid to purchase a vehicle will not possess ownership of the vehicle until all payment for the vehicle has been finalized. 
  • Bidders will possess a government issued pictured identification card for entry and payment.  Passports will not be allowed for entry to the auction.
  • No entry to the auction will be allowed after 9:00AM, unless approved by the OIC.
  • Umbrellas, backpacks or other types of bags are not permitted. An exception is made for a ladies’ handbag.
  • Bidder’s must be at least 18 years of age to participate in the auction.  Citizens 16 & 17 years of age may enter with an adult legal guardian. The minor must possess proper identification as noted above.  The minor will not be permitted to bid on any vehicles.
  • Vehicles are sold under the principle of “caveat emptor”, that the buyer alone is responsible for checking the quality and suitability of goods before a purchase is made.
  • Vehicles sold at auction are “as is”, there is no guarantee that the vehicle is operable, is repairable or a title will be made available. There will be no refunds after payment, unless authorized by the OIC.
  • There is no implied or expressed guarantee that a key to open or operate the vehicle is available, even if there is a “K” marked on the vehicle. 
  • Payment procedures will be in compliance with VRS policy.
  • Payments for purchased vehicles must be made NLT 1300 hours or the sale is void.
  • Bidders must have the ability to pay for a vehicle won at auction without leaving the premises, no exceptions. 
  • Bidders and minors permitted to enter the auction will not be allowed to leave the property and re-enter without a paid sales receipt. 
  • Failure to pay for a vehicle after winning the bid will result in the bidder being banned from future auctions for a timeframe determined by the OIC.
  • Once a vehicle is won at bid, the vehicle and the contents are the winning bidders responsibility to secure. 
  • To avoid additional charges, vehicles must be removed by the winning bidder after purchase by 2:30PM on the day of the auction or between 7:00AM to 2:30PM on the Sunday immediately following the auction date. 
  • Unless approved by the OIC, vehicles not picked-up during the above prescribed timeframe will be assessed a daily storage fee for each day that the vehicle is not removed. Any vehicle not removed by the close of business the following Friday after the auction date is presumed to have been relinquished by the winning bidder. There will be no refund for the purchase amount of the vehicle and the vehicle will be processed for sale in a future auction. 
  • There is no guarantee that the MVA Auction Sales Receipt will be accepted by a state other than Maryland.  The VRS recommends that all buyers seek a Maryland Salvage Title.  The responsibility for recording the odometer reading prior to any required inspection of the vehicle will be the sole responsibility of the buyer.  The buyer may, by legal means only, transport the purchased vehicle to the VRS for verification of the odometer reading prior to any required inspection.
  • Paperwork for the vehicle will only be issued and notarized after payment.  The vehicle must be titled within ninety days of the purchase for registration purposes, the VRS will not issue a duplicate MVA Auction Sales Receipt.
  • MVA Auction Sales Receipt will be in the name of the winning bidder after payment.  No transfers will be made.
  • Bidders may only park in the VRS parking lot if disabled or approved by the OIC.  Vehicles equipped to tow a vehicle may be parked on VRS property in an area determined by the OIC. Disabled persons are further permitted to park in the area reserved for tow equipped vehicles, if desired. The VRS personnel assigned to entry duties on auction day shall park outside of the gate and direct those vehicles prohibited from parking on VRS grounds to safely turn right, crossing the grassy area back onto the public right-of-way and seek legal parking off the property.
  • There will be not miscellaneous sale of items.

    

 

 

Montgomery County Department of Police · J. Thomas Manger, Chief
Public Safety Headquarters
100 Edison Park Drive · Gaithersburg, MD 20878
Non-emergency: 301.279.8000
 
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