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Careers - Public Safety Emergency Communications Specialist

Minimum Qualifications

Minimum Experience:

  • One (1) year of responsible work experience involving public contact.
  • Completion of high school or High School Certificate of Completion recognized in the State of Maryland.

Applicants Must Have the Ability to:

  • Successfully complete a one (1) year OTJ training program
  • Obtain emergency call taking certifications
  • Demonstrate strong communication and customer service skills
  • Demonstrate attention to detail
  • Multi-task in a fast paced environment
  • Perform duties under electronic monitoring to include the recording of all telephone conversations and radio transmissions
  • Perform work assignments in a 24/7 work environment to include holidays, weekends and shifts during days, evenings or midnights
  • Accept short notice/ same day schedule changes and work mandatory overtime
  • Contain emotions, remain calm, respectful, and professional with challenging callers



Montgomery County Department of Police · J. Thomas Manger, Chief
Public Safety Headquarters
100 Edison Park Drive · Gaithersburg, MD 20878
Non-emergency: 301.279.8000
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