DEP Programs and Services (COVID-19 Updates)

As Montgomery County takes steps to prevent the spread of the coronavirus, we at DEP are working hard to remain operational for all services.

Our offices at 255 Rockville Pike and the Executive Office Building are closed to the public. You can reach us through 311 (311 in the County or 240-777-0311) or through the contacts below.

If you need to drop off something at DEP’s offices, please contact Patty Bubar at 240-777-7786.

Collections

All trash and recycling collections are on a normal schedule.

Transfer Station

Effective Friday, June 5, 2020, the Shady Grove Processing Facility and Transfer Station will resume the acceptance of yard waste and bulk waste from County residents and businesses. Only waste generated in the County can be brought to the facility.

The hours of the facility will be 7:00 a.m. to 5:00 p.m. Monday through Saturday (both entrances) and 9:00 a.m. to 5:00 p.m. on Sunday (Route 355 entrance only).

Customers using the facility must continue to practice social distancing. Face covering is strongly encouraged for yours and our personnel safety.

Estación de Transferencia de Residuos Sólidos

A partir de este viernes, 5 de junio de 2020, la Estación de Transferencia de Desechos Sólidos Shady Grove aceptará de nuevo poda de jardín/recortes de jardín y cargas grandes de basuras generadas por residentes y negocios en el Condado de Montgomery County. Sólo desechos sólidos generados en el Condado podrán ser desechados en nuestra estación de transferencia.

Las horas de operación serán de 7:00 a.m. a 5:00 p.m. De lunes a sábado (Ambas entradas) y de 9:00 a.m. a 5:00 p.m. Los domingos (Sólo por la entrada de la ruta 355).

Clientes que usen el establecimiento deberán seguir practicando distanciamiento social. Cubrirse la cara es altamente recomendado por su seguridad y la de nuestros empleados.

Collector and Hauler Licensing

As Montgomery County takes steps to prevent the spread of the coronavirus, we at DEP are working hard to remain operational for all services. As such, we have modified the hours and operations of the Transfer Station to minimize potential exposure of the novel coronavirus to our customers and employees. Part of these modifications reflect our Hauler/Collector licensing program. As we work through these difficult times, we appreciate your understanding and request your assistance to keep everyone safe.

Collector and Hauler License Requests

Applications and instructions for license requests are available online. All license certificates and decals will be mailed to the mailing address listed on the application. Additional assistance can be obtained using the following two methods:

In Person Assistance
- A staff member will be in the office to assist with your licensing questions and/or issues on Monday, Wednesday, and Friday from 7:00 am to 3:30 pm
Telephone and email inquiries
- Staff will be available to assist and respond to your telephone inquiries and questions by calling 240-777-6565 or 240-595-0080 Monday through Friday from 7:00 am to 3:30 pm. All inquiries, questions, and information may also be submitted via email by sending an email to Verónica Fernández at veronica.fernandez@montgomerycountymd.gov.

Please continue to check this site for additional information as the information is subject to change based on current conditions.

Clean Your Reusable Bags

COVID-19 PREVENTATIVE MEASURES: Cleaning & Disinfecting Reusable Bags

Research shows the novel coronavirus may remain viable for hours or days on a variety of surfaces, however fabrics have not been tested. To be cautious, we recommend cleaning and/or disinfecting your reusable bags according to CDC guidelines. Download our flyer (PDF, 148 KB)