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COVID-19 Updates

Reopening Montgomery: Phase 2 & 3 Guidelines

Ride On Flex - Temporary Suspension of Service due to Coronavirus - New Call Center Option Coming Soon

Flex: Book and go!

Traveling in a Flex zone? Lucky you!

If your trip starts and ends within a single zone, Flex is a convenient new option for you and an incredible value. Welcome to transit on demand—for $2 or less---and a 2020 National Association of Counties (NACo) Innovation Award Winner.

The Zones

Rockville

Mon-Fri, 9:00 a.m. to 3:30 p.m.

map of Rockville Zone

Text description of Rockville Zone

Glenmont/Wheaton

Mon-Fri, 6 to 9 a.m. & 3:30 to 7:00 p.m.

map of Glenmont/Wheaton Zone

Text description of Glenmont/Wheaton Zone

Video transcript | ver con subtitulos en español

What is FlexMCDOT’s new on demand transit service helps you get around in defined Rockville and Glenmont/Wheaton zones. Ride On Flex has no fixed stops or fixed schedules – it comes when you book a ride during regular service hours. Best of all, you pay only standard Ride On fare to ride Flex—no more than $2!

Flex:

  • connects riders in the zones to transit hubs, commercial centers, public services—and home.
  • uses Ride On Flex mobile and a new call center option for booking all rides.
  • features brand-new 11 passenger buses with wheelchair accessibility and free WiFi.
  • accepts reservations only for same-day, on demand service—you are offered the next available time.
  • accepts ride requests to and from any location within the serviced zone, including curb to curb for those with disabilities.
  • a new call center option if no smartphone or a special need; call Coming Soon to book your ride
  • takes only cash and SmarTrip® cards, passes and tokens.
  • a 2020 National Association of Counties (NACo) Innovation Award Winner  
Comments / questions

Need help, or have a comment?

Please visit our frequently asked questions (FAQ). If we haven’t answered your question, please contact us at RideOn.FlexCustomerService@montgomerycountymd.gov, or call 311 (240-777-0311 outside the county). TTY (for hearing impaired): Maryland Relay 711.


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Connecting People and Places

To realize a future for Montgomery County that includes a first-rate, multi-modal transportation system, MCDOT is expanding choices for all the users of our network. The Ride On Flex represents the third tier of bus service in a four-tier plan.

 

Lose an item on a Ride On bus? Contact our Lost & Found.

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