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The Medicaid Transportation Office schedules transportation Monday – Friday, (except holidays), between 8:30 a.m. and 12:00 noon.
The telephone number for scheduling transportation is 240-777-5899. When calling, you will be asked a list of screening questions to determine eligibility.
Transportation may be scheduled up to 7 days in advance. To guarantee next-day transportation service, your request must be made no later than 12:00 noon on the working day before transportation is required. (The office does not provide emergency transportation or “same day” service, with the exception of hospital discharges.)
This service is available to transport Montgomery County residents with eligible, non-restrictive Medical Assistance (Medicaid) to medical services that are covered by Medical Assistance, and for which there is no other means of transportation.
The Maryland State Department of Health requires medical certification for all recipients.
You must demonstrate that you have no other available transportation, or that you are physically unable to utilize other existing transportation services.
To be certified for participation in the program, each recipient must have their physician complete a Provider Certification form.