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MCFRS EMS Logistics

14935 Southlawn Lane / Building B, Door 7
Rockville, MD 20850
(240) 243-7891 (Sonim)
(240) 777-2220 (Office)

[email protected]

Warehouse Hours of Operation: Monday - Friday, 0800-1300 hours
Outside of normal hours of operation, please e-mail or call and we will still try to accommodate you!

Specialty EMS supplies, LifePak 15s & Accessories, Lucas Devices
& Accessories, AirTraq, AEDs, Covid Supplies, Medications

**ALL SUPPLIES USED ON PATIENTS SHOULD BE RESTOCKED AT THE HOSPITAL**

 

Order Form | Inventory Resources/Training | Helpful Links | FAQs | About EMS Logistics

Forms

Inventory Resources/Training

Frequently Asked Questions Answered Below:

Please click a question below to see the related answer.

What EMS supplies do I order through EMS Logistics?

  • LifePak supplies/accessories
  • Lucas supplies/accessories
  • AirTraq supplies
  • ALS/BLS Medication
  • Lactated Ringers/Flushes
  • Defibrillation pads
  • Suction units
  • AEDs
  • Batteries
  • Items needed that cannot be purchased on Bound Tree

How do I get a Bound Tree account?

Have your station commander send an email to [email protected] to request a new Bound Tree account.

What if I need something different than what Bound Tree allows?

While filling out your order form, check the box that states "something else" and specify what you need. If we do not have it in the warehouse, we will contact you for more information. Or you can send an email to [email protected].

How do I place station supply orders to EMS Logistics?

Please fill out the order form.

Are stations allowed to call the vendor or purchase items through another vendor?

No. Any order issues, needs or order questions should be directed through [email protected].

What if something is wrong with my LifePak/LUCAS/Suction/CPAP/Airtraq?

Please report this via the defect form.

Do you handle issues with cots?

No, they can be handled through Small Tools.

How do I order Covid supplies?

Covid supplies are dispersed via the EMS supply order form. However, if you feel as though you were overlooked, please call 240-777-2220 or email [email protected] with your concern.

How come my Bound Tree order was declined/changed?

We likely had an overstock of a particular item or items and they will be coming from the warehouse.

Where should I send my Bound Tree packing slips or any other EMS-related invoices/documents?

Please scan/e-mail the packing slip to yourself to verify that it scanned correctly, and then forward it to [email protected]. If there is an issue with your order (e.g., missing items, etc.), please send the packing slip to [email protected] with a description of what is missing/incorrect and we will handle it from there.

How do I order Narcan kits?

There is no need to order Narcan kits. EMS Logistics is already notified when a kit is given out. If we have kits, we will automatically send them. Should you find a deficiency in your station, you can order more in the order form.

About EMS Logistics

EMS Logistics exists to support you in the field. Our job is to make sure you have the right equipment, medications, and supplies when and where you need them.

We handle the logistics so you can focus on patient care.

What we do for you:

  • Order and distribute all ALS and BLS medications
  • Manage EMS equipment purchasing and deployment
  • Coordinate LifePak 15 repairs, maintenance, and service contracts
  • Standardize and update ALS and BLS bag configurations
  • Support rollouts of new equipment and clinical procedures
  • Improve station ordering processes and inventory tracking
  • Develop better ways to report equipment and service issues

We are continuously working to modernize our systems, strengthen accountability, and reduce delays or confusion in the ordering and repair process.

If something isn’t working, we want to know. Our goal is simple: keep you equipped, supported, and operational.

 

EMS Logistics is run/supported by very dedicated and hard-working personnel.

(240) 777-2220, (240) 243-7891