Bureaus- Management Services

Assistant Chief D Francke

Assistant Chief - Nicholas Augustine
Email: [email protected]

Executive Officer: Lieutenant Cody Fields   Email:​  [email protected]

The Management Services Bureau provides essential administrative and management support services to the department and technical support to police operations through various types of technology, analysis, education, training, and maintenance of active and historical records and warrants. The Bureau is comprised of eight divisions.

Budget & Capital Management Division (BCMD)

Mr. Dale Phillips, Director
Main Number: 240-773-5230
Email:  [email protected]

The Budget and Capital Management Division is responsible for budget administration, financial management, fleet management, and procurement/logistics and consists of the following:

  • Capital Development and Facilities Division (CDFD)
  • False Alarm Reduction Section
  • Financial and Grants Management Section
  • Procurement and Logistics Section

​ Communications Division

Ms. Jennifer Reidy-Hall, Director
Main Number: 240-773-7000
Email: [email protected]

Ms. Tamara Maldonado, Deputy Dirctor
Mr. Robert Williams, Deputy Director

The Communications Division operates 24/7 and is responsible for answering all 911 calls in Montgomery County, Maryland, and non-emergency police service calls (301-279-8000). Calls are screened, redirected, and dispatched as necessary. Click here for information about calling 911. The Public Safety Communications Center (PSCC) consists of the following:

  • Call Take and Dispatch Operations Section
    • Training/Career Development Unit
  • Support Section
    • Professional Standards Unit
    • Quality Assurance Unit
    • Technology Systems/Research Development Unit

​ Fleet Management Division

Lieutenant Bob Ravida, Director
Main Number: 240-773-0519
Email:  [email protected]

The Fleet Management Division is responsible for vehicle selection, uplift, and assignment. It acts as a liaison with the Department of General Services Division of Fleet Management Services on vehicle acquisition, disposal, maintenance and repair. 

Information Management and Technology Division (IMTD)

Ms. Cathy LaDana, Director

Main Number: 240-773-5330
Email:  [email protected]

Ms. Mary Davison, Deputy Director
Mr. David Spak, Deputy Director

The Information Management and Technology Division (IMTD) provides all police technology services, including infrastructure and Applications Support, Records Management, Data Management, Message Routing, the Telephone Reporting Unit (TRU), Maryland Public Information Act (MPIA) processing, and Warrant Management. The IMTD is responsible for evaluating, procuring, installing, and maintaining the department's hardware, software, and wireless systems. The IMTD services and supports the department's mobile data computers (MDCs) and manages the repository of all official department-generated reports, statistics, and technology systems. The IMTD consists of the following:

  • Service Delivery Section
  • Records Section 
    • MRC/TRU
    • Master Data Management Unit
      • Warrant Team
      • Quality Assurance
      • Expungement Team
      • Juvenile Arrest Disposition Team
    • MPIA/Subpoena Unit
      • Click here for MPIA Records Request Information

Personnel Division (PPD)

Captain John O'Brien, Director
Main Number: 240-773-5310
Email:  [email protected]

The Personnel Division handles recruitment and selection of police-specific job classes; provides technical assistance to the Chief of Police and Executive Staff on all personnel matters; coordinates the development and administration of all promotion examinations and conducts pre-employment background investigations for all Police Department personnel. The Personnel Division Consists of the following:

  • Health and Wellness Unit
  • Recruitment Section 
    • Click  here for information about Joining our Team!
  • Background Section
  • Community Volunteer Section
  • Polygraph Section

Policy and Planning Division (PPD)

Captain Eric Stancliff, Director
Main Number: 240-773-5010
Email:  [email protected]

Ms. Tamera Bulla,  Deputy Director

The Policy and Planning Division is responsible for policy development, promulgation, and coordination of the agency's short—and long-term planning. The Director serves as the Department's Legislative Liaison and Racial Equity and Social Justice (RESJ) CORE Team leader.

Department Organizational Chart

Annual Reports ​

Professional Accountability Division (PAD)

Captain Gerald McFarland, Director
Main Number: 240-773-5042
Email:  [email protected]

The   Professional Accountability Division ensures compliance with established policies, procedures, and legislative mandates through internal inspections and audits of all bureaus and sections. It includes Accreditation, Staff Inspections and Audits, and Quality Assurance.

Training and Education Division (TED)

Captain Dave Reed, Director
Main Number: 240-773-6900
Email:  [email protected]

Lieutenant Tenesha Bellamy, Deputy Director
Mr. Eric Reist, Deputy Director

The Training and Education Division is responsible for providing the training and performance evaluation of police recruits, developing and providing in-service training for sworn officers and professional staff, and managing other programs, including the Leadership Development Program, the Police Explorer Program, the Cadet Program, the Citizen and Community Academies. The Training and Education Division consists of the following:

Click here for information about our Public Safety Training Academy.