Service Policy | Montgomery County Policy |
---|---|
Zone | Rockville Zone - see Rockvillemap Glenmont / Wheaton Zone - see Glenmont/Wheatonmap |
Fares | $1.00 Cash or SmarTrip (Ride On fare structure applies) |
Span of Service | Rockville
|
Service Delivery | Corner to corner; Curb to curb for those with disabilities |
Time Bus Will Wait for Riders | 1 minute |
No-show Policy | 1st and 2nd time: Friendly reminder 3rd time: 7-day suspension |
Access Service | State first name |
Reserve Trips | All trips must be reserved through the mobile app or the new call center number 240-301-3842 if no smartphone or a special need. Call Center hours are 6 am to 7 pm, Monday - Friday. You must book rides only during the hours of operation in your selected zone. |
Booking Requirements | Same-day service delivery. No subscription service permitted. |
Accessibility | Vehicles are mobility device accessible. |