24 Hour Crisis Center

The Crisis Center provides free crisis services 24 hours a day/ 365 days a year. Services are provided by telephone (240-777-4000) or in person at 1301 Piccard Drive in Rockville (no appointment needed). Mobile Crisis Outreach Teams (MCOTs) provides emergency crisis evaluations for individuals who are experiencing a mental health crisis. Full crisis assessments and treatment referrals are provided for all crises, including psychiatric, substance use related, and situational. In addition, the Center has a Crisis Stabilization Unit and a Residential Crisis Services (RCS) program that provide alternatives to hospitalization for adults. The Crisis Stabilization Unit includes four recliners available for all county residents. RCS beds are reserved for those who are uninsured or are insured within the public behavioral health system

Crisis Center Location

MidCounty DHHS Building
1301 Piccard Drive,
Rockville, MD 20850
Map and directions

How to Apply

Call 240-777-4000 . Walk in services available without appointment at 1301 Piccard Drive, South Entrance, Rockville. For service using TTY, call 240-777-4815  or via MD Relay at 711

Documents To Bring

Please bring your photo ID as proof of residency.

Eligibility Requirements

You must be a Montgomery County resident.

Fees and Payments

There is no charge for phone or walk in services. Mobile Crisis Outreach Services, Crisis Stabilization Services and Residential Crisis Services will be billed to Medical Assistance if eligible.

FAQ's

  1. I do not speak English; are you still able to assist me?

    The Crisis Center has staff who speak Spanish, Farsi, and Mandarin; if these staff are not available to assist you we can access a language line which provides telephone interpretation for all languages. In addition, the Crisis Center has video remote access for urgent sign language needs.

  2. I have a family member with a mental illness, they are refusing treatment, and will not go to see their doctor or come to the Crisis Center. I am worried about his/her safety and/or our safety, what do I do?

    The Crisis Center has Mobile Crisis Outreach Teams which can respond anywhere in Montgomery County. The team responds with the police in situations where there may be a threat to public safety, and will evaluate your loved one and make recommendations and referrals. To ensure everyone’s safety, if clinically indicated, the team can help facilitate an involuntary evaluation at a hospital emergency room when necessary.

  3. Does the Crisis Center provide services to children?

    The Crisis Center provides crisis services to county residents of all ages.

  4. I am a homeless adult; will I get shelter today?

    During the winter months (November 1 – April 1) there is same day emergency shelter for homeless adults available. During the warmer months we provide an assessment and a referral, however there is rarely a same day shelter bed available during these months.

  5. Will I see a psychiatrist on the same day I come in for services?

    You will be evaluated by a licensed mental health professional; you may receive an appointment with the Crisis Center psychiatrist if you are eligible for services within the Public Behavioral Health System and depending on the urgency of your situation.

  6. Does the Crisis Center provide marriage counseling?

    The Crisis Center will assess for domestic violence and make appropriate referrals. The Crisis Center does not provide marriage counseling but can assist you with referral information.

  7. How quickly will I be seen and how long does the crisis assessment take?

    Typically the wait is less than 30 minutes, though during our busiest times (11 a.m. to 8 p.m.) the wait may be longer. The assessment time varies, depending on the complexity of your situation.

  8. I was previously seen at the Crisis Center, how do I get a copy of my records?

    In order to obtain a copy of your records you will need to come in person to complete a request for us to release the record to you. Once that is completed we will process your request and have your record ready for you within 30 days.  Please let us know if you need your record more urgently and we will do our best to accommodate your need.

Additional Information

There is no additional Information at this time.

 

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