Contact Us
Need Help?
MC311 Customer Service Center is Montgomery County’s source for non-emergency government information and services.
311 (Calls originating in the county)
240-777-0311 (Calls originating outside the county)
Common Issues and Questions
Locations
Headquarters
- 2425 Reedie Drive, 4th Floor, Wheaton, MD 20902
- Fax: 240-777-6465
Shady Grove Processing Facility & Transfer Station
- 16101 Frederick Road, Derwood, MD 20855
- Monday - Saturday; 7 am - 5 pm (both entrances)
Sunday; 9 am - 5 pm (Route 355 entrance only)
Contact DEP Staff : Employee Phone Directory
MPIA Requests
To request any public records maintained by DEP, please contact:
Joanne Heller
Administrative Specialist II / Department of Environmental Protection
2425 Reedie Drive, 4th Floor, Wheaton, MD 20902 240-777-7725 | Email
Photo/Video Requests
If you wish to take any photos/videos at a DEP facility (Transfer Station, Recycling Center, etc.) please fill out the request form and someone will respond within 3 to 5 business days.