Ride On Flex - New Call Center Option 240-301-3842
Traveling in a Flex zone? Lucky you!
If your trip starts and ends within a single zone, Flex is a convenient new option for you and an incredible value. Welcome to transit on demand and a 2020 National Association of Counties (NACo) Innovation Award Winner.
The northern perimeter of the Rockville Zone begins at the intersection of Hungerford Drive and Beall Avenue and extends west to the intersection of Beall and North Washington Street. The perimeter then extends:
south along Washington Street until South Washington Street intersects with Maryland Avenue;
west along Maryland Avenue to the intersection with West Argyle Street;
southeast along West Argyle Street to the intersection of East Argyle Street and Monroe Street;
south to the end of Monroe Street and includes the Fireside Park Apartment Complex;
slightly south of the Fireside Park Apartment Complex to Cabin John Creek;
east from Cabin John Creek to the intersection of Cabin John Parkway and West Edmonston Drive;
south along Cabin John Parkway until it becomes Leverton Road;
east along Leverton Road to its intersection with Carter Road;
north on Carter Road to its intersection with West Edmonston Drive;
east on West Edmonston Drive to its intersection with Rockville Pike;
northwest on Rockville Pike including the Rockville Metro;
north along Rockville Pike, which becomes Hungerford Drive, to the intersection with Beall Avenue.
Introducing Ride On Flex – Montgomery County Department of Transportation’s new on demand transit service to help you get around in defined Rockville and Glenmont/Wheaton zones. Download the Ride On Flex app to book your ride. No fixed stops or fixed schedules – the Flex comes when you book! New 11-passenger buses are wheelchair accessible and have free WiFi—and you ride for two bucks or less. Visit RideOnFlex.com for service areas and hours of operation.
MCDOT’s new on demand transit service helps you get around in defined Rockville and Glenmont/Wheaton zones. Ride On Flex has no fixed stops or fixed schedules – it comes when you book a ride during regular service hours. Best of all, you pay only standard Ride On fare to ride Flex—no more than $1!
Flex:
connects riders in the zones to transit hubs, commercial centers, public services—and home.
uses Ride On Flex mobile and a new call center option for booking all rides.
features brand-new 11 passenger buses with wheelchair accessibility and free WiFi.
accepts reservations only for same-day, on demand service—you are offered the next available time.
accepts ride requests to and from any location within the serviced zone, including curb to curb for those with disabilities.
a new call center option if no smartphone or a special need; call 240-301-3842
takes only cash and SmarTrip® cards, passes and tokens.
a 2020 National Association of Counties (NACo) Innovation Award Winner
Download the Ride On Flex app for free from the Apple or Google store, or if no smartphone, contact the call center at 240-301-3842.Call Center hours are 6 am to 7 pm, Monday - Friday. You must book rides only during the hours of operation in your selected zone.
Enter your pickup and drop off location within the zone, and book.
Go to your pickup location.
Then pay as you board! See details for more important information before you book your first ride.
Ride On Flex – Montgomery County Department of Transportation’s on demand transit service to help you get around in defined Rockville and Glenmont/Wheaton zones. There are no fixed stops or schedules. Just use the Ride On Flex app or call 240-301-3842 to book your ride. Curb-to-curb service is available for people with disabilities. Standard Ride On fare policy applies. Visit RideOnFlex.com for service areas and hours of operation.
Please visit our frequently asked questions (FAQ). If we haven’t answered your question, please contact us at [email protected], or call 311 (240-777-0311 outside the county). TTY (for hearing impaired): Maryland Relay 711.
To realize a future for Montgomery County that includes a first-rate, multi-modal transportation system, MCDOT is expanding choices for all the users of our network. The Ride On Flex represents the third tier of bus service in a four-tier plan.
MCDOT’s new on demand transit service helps you get around in defined Rockville and Glenmont/Wheaton zones. Ride On Flex has no fixed stops or fixed schedules – it comes when you book a ride during regular service hours. Best of all, you pay only standard Ride On fare to ride Flex—no more than $1!
