Division of Support Services

Charles Bailey

Division Chief
Office: (240) 777-2489
[email protected]

The Support Services Division of MCFRS is the organizational sub-unit that primarily serves the internal customer. Like all Divisions, both operational and administrative, we must ensure adequate support of the County Executives Priority Outcomes and the MCFRS mission.

County Executive Priority Outcomes

The County Executive’s Priority Outcomes form the basis for action. They are:

  • Thriving youth and families
  • A growing economy
  • A greener county
  • Easier commutes
  • An affordable and welcoming county
  • Safe neighborhoods
  • Effective, sustainable government

The Department

The organization’s mission is: ...to create and enhance public safety through measures to reduce vulnerability and improve resilience. As a Division we apply this mission to both outward and inward facing taskings. The organization’s vision is: ...to be a learning organization consistently executing the mission while evolving to maximize value for our communities. This vision is aspirational, it speaks to a state that we are trying to achieve. We apply this vision both outwardly and inwardly.

Support Services Division

The overarching objective of the Support Services Division is to provide adequate support to the administrative and operational arms of the organization. We intend to meet this mission in the most efficient ways possible, continually evolving to add value to the organization and the communities we serve.

Division Teams

  • Information Technology
  • Technical Operations
  • Fleet Support
  • Fleet Maintenance
  • Property & Supply
  • Emergency Medical Supply Logistics
  • Self Contained Breathing Apparatus, Air compressors, toxic gas detector maintenance
  • Facilities Maintenance
  • Capital Improvements Budget [Facilities, apparatus, large/complex projects]
  • Light Duty vehicle fleet management
  • Station Commander Support