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Department of Technology Services


Enterprise Technology Strategic Plan

2009-2012 Strategic Plan

Collage of services using DTS productsMontgomery County Government (MCG) has made significant advances through its embrace of technology solutions that improve business response to its customers as well as streamlining the internal business processes. To continue a positive contribution from our investment in Information Technology (IT) solutions and innovations, it is essential for Montgomery County Department of Technology Services (DTS) to articulate the interpretation of Executive guidance as well as business mission objectives to confirm its understanding and prepare for future technology choices.

The purpose of this Enterprise Technology Strategic Plan (ETSP) is to describe and document DTS’s interpretation of the direction of technical issues and to set the baseline for how information technology solutions are approached. While the ETSP is a point-in-time assessment of current processes and methods, it illustrates both the significant achievements and streamlining from previous efforts as well as sets a definitive road map for new objectives and methods.

This is a “living” document that can and will be reviewed on a periodic basis both internally as well as through the MCG Executive Leadership to ensure that it continues to support the Enterprise Business mission and strategies. The use of the ETSP to guide our Information Technology investments and activities will maintain a sustainable alignment between our corporate mission and technology improvement expectations.

2009-2012 Strategic Plan

  1. Introduction
  2. Mission
  3. Vision
  4. Focus on Enterprise
  5. Innovation
  6. Governance
  7. Resources and People
  8. Next Steps
  9. Appendix I - Acronym List

Download Strategic Plan  (7 MB)

Public Safety Enterprise Strategies

  1. Public Safety Modernization Plan
  2. Communications Interoperability Plan
  3. Computer Aided Dispatch Roadmap Study

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Contact Us: Director's Office · Montgomery County Department of Technology Services
Executive Office Building · 101 Monroe St. · 13th Floor ·Rockville, Maryland 20850
Telephone: 240-777-2900 · Fax: 240-777-2831