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Enterprise Technology Strategic Plan

2013-2015 Strategic Planning Review

Collage of services using DTS products

Montgomery County Government (MCG) has made significant advances through its embrace of technology solutions that improve business response to its customers as well as streamlining the internal business processes. To continue a positive contribution from our investment in Information Communications and Technology (ICT) solutions and innovations, it is essential for the Montgomery County Department of Technology Services (DTS) to proactively address the ways that information and communications technology can be used to support the policy goals of the County and business needs to County departments, offices and agencies.  

The purpose of this Enterprise Technology Strategic Plan (ETSP) is to describe and document DTS’s interpretation of the direction of technical issues and to set the baseline for how information technology solutions are approached. While the ETSP is a point-in-time assessment of current processes and methods, it illustrates both the significant achievements and streamlining from previous efforts as well as sets a definitive road map for new objectives and methods.

This ETSP is a “living” document that is reviewed on a periodic basis both internally as well as through the MCG Executive Leadership to ensure that it continues to support the Enterprise Business mission and strategies. The use of the ETSP to guide our Information and Communications Technology investments and activities will maintain a sustainable alignment between our corporate mission and technology improvement expectations.

DTS leadership has engaged in meetings with 37 departments, offices, and business units, as well as the County Council and the Interagency Technology Policy and Coordination Committee (ITPCC) to understand the current and future technology needs of Montgomery County Government and its partners.  A draft FY2015-2018 Enterprise Technology Strategic Plan is under internal review and is expected to be released in 2015. 

2009-2012 Strategic Plan
(Note: The Plan has been extended to cover the period of time through June, 2015)

  1. Introduction
  2. Mission
  3. Vision
  4. Focus on Enterprise
  5. Innovation
  6. Governance
  7. Resources and People
  8. Next Steps
  9. Appendix I - Acronym List

Download Strategic Plan  (7 MB)


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