TEBS has established four strategic priorities. These priorities are essential for ensuring that the County remains competitive, efficient, and responsive to public needs in an increasingly digital world.

• Improving Public Service through Digital Transformation: Enhancing digital tools is crucial as technology continues to reshape how services are delivered. By leveraging these tools, we can improve accessibility, efficiency, and user experience, providing faster and more streamlined services to the public.
• Establishing an IT Governance Framework:  A strong governance framework ensures that technology investments align with the County’s goals, promoting accountability, transparency, and effective decision-making. This approach helps maximize the value of IT resources and supports risk management, enabling informed and consistent decisions.
• Addressing Outdated and Costly Core Business Systems: Older systems must be updated to reduce inefficiencies and long-term costs. Legacy systems can hinder progress, limit innovation, and require expensive maintenance. By upgrading these systems, we can ensure smoother operations, decrease financial strain, and increase agility in responding to evolving needs.
• Aligning the IT Project Portfolio with Equity Solutions: Ensuring that technological advancements benefit all communities equally is essential. By focusing on equity, we can design and implement systems that meet diverse needs, bridge digital divides, and promote inclusivity in service delivery.

Together, these priorities create an environment that is agile, efficient, and responsive to modern society's demands while ensuring that resources are used wisely and equitably.