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Starting June 13, Community Action VITA Program will offer appointments to prepare new and amended 2020, 2021, and 2022 federal and state tax returns. Appointments will be available for Montgomery County residents with household incomes of $60,000 or less. 


Community Action Agency VITA 

Post-Tax Season: June 13 - October 26, 2023
Schedule your appointment today!


The Community Action Agency's VITA program, the County's only year-round free tax preparation program, is now scheduling appointments for new and amended 2020, 2021, and 2022 tax returns. To schedule an appointment, please call 240-777-1123 or Click HERE to book your appointment online.

*A Certified Acceptance Agent is available to complete new and renewal ITIN applications on Wednesdays. Please call 240-777-1123 to schedule an appointment. 

VITA Schedule: June 13 - October 26, 2023

Mondays: 11 am - 5 pm - virtual appointments
Tuesdays, Wednesdays, and Thursdays: 11 am - 6 pm - in-person appointments at 1401 Rockville Pike, Suite 320 (last appointment scheduled for 5 pm)

Do you need information about your refund?

  • For questions about your federal tax refund, please visit the IRS website or call 1-800-829-1040. 
  • For questions about your Maryland refund, please visit the Online Services website or call 1-800-218-8160.
If you already had an appointment with Community Action VITA and need more information, please call 240-777-1123 or send email to


ITINs - Individual Taxpayer Identification Numbers

All VITA sites serve taxpayers filing with ITINs. 

Help for those filing with new and renewal ITIN applications is available  on Wednesdays in Rockville at Community Action VITA and at CASA (without mailing your passport).
Learn More! Download an IRS Presentation about ITINs and a Community Action presentation about the EITC and ITIN taxpayers *Both presentations updated in April 2022.

Frequently Asked Questions about ITINs

How is the format of an ITIN different from a SSN?

  • An ITIN begins with a “9” and the 4th and 5th digits are in the range of  “50-65”, “70-88”, “90-92” and “94-99”

Can some members of a family have a SSN while other members of the family have an ITIN?

  • Yes, for example, some members of a family are only eligible for an ITIN but may have children who were born in the U.S. and are therefore eligible for a SSN.

Who can apply for an ITIN?

  • Any alien, non-resident or resident who is required to file a U.S. federal tax return
  • An individual who will be claimed as an exemption or dependent
  • An individual who does not qualify for a SSN

What form is used to apply for an ITIN?

  • Form W-7 and Form W-7 (SP)

In general, what must accompany a completed ITIN application?

  • A valid U.S. federal income tax return
  • Supporting identification and, in some cases, residency documents


File your Taxes Online

Free Filing Software/IRS Questions: The IRS Free File provides free federal tax prep and e-file for taxpayers (income $72,000 or below). For toll-free tax help call 800-829-1040 for individual tax questions or 800-829-4933 for business tax questions. 
If you decide to use a commercial tax preparer, please  click here.

Low-Income Tax Payer Clinics

Low-Income Taxpayer Clinics are available for residents with legal questions about their taxes.
Maryland: University of Baltimore Taxpayer Clinic: 410-837-5706
University of Maryland Taxpayer Clinic: 410-706-3295
Washington, DC:
American University  Janet R. Spragens Federal Tax Clinic: 202-274-4000
University of the District of Columbia 202-274-7315
Catholic University Low Income Taxpayer Clinic  : 202-319-6788

What to Bring to Your Appointment:

  • A Social Security card and/or ITIN for EACH family member. We cannot use prior year files to verify Social Security number
  • A photo ID for each filer
  • W-2 forms for all jobs worked in 2022
  • Child care provider name, address, and tax ID number or Social Security number
  • All banking account information (a voided check and/or savings deposit slip) to direct deposit your refund
  • A copy of last year’s tax return
  • Any document or information about money you have received from the IRS or state
  • All 1099 forms for other income, if any
  • Any other tax related documents you have received
  • If you are a victim of identity theft, you must bring the letter from the IRS with your PIN number. A new letter is issued from the IRS every year.
  • If you purchased health insurance through the Marketplace for 2022, through Medicare/Medicaid, or through your employer, you should receive a Form
  • 1095-A, B, and/or C. Please bring this form with you to complete your 2022  federal tax return.
  • If you have a Marketplace Exemption, please contact the Marketplace and get your Marketplace Exemption Certificate number to complete your 2022 federal ​ tax return.
  • If you are married and filing jointly, your spouse must be present. If you are married and filing separately, you need your spouse's name as spelled on his/her Social Security card and your spouse's Social Security number.

    Taking Public Transportation?

Resources from the IRS

  • Following major tax law changes, the IRS is urging taxpayers to use the   IRS Withholding Calculator to check their tax withholding and make sure they have the right amount of tax taken out of their pay for their personal situation. Having too little tax withheld could mean a tax bill or a penalty. And with the average refund topping $2,800, some may prefer to get more money in their pay now. The earlier people check, the more time there is for withholding to take place evenly during the rest of the year.  Additional information available in   English and   Spanish.
  • IRS   Tax Reform page
  • Subscribe now to IRS Tax Tips, which will include new  Tax Reform Tax Tips
  • Videos on the  IRS You Tube channel

Additional Resources

Maryland Taxpayer’s Bill of Rights & Consumer Guide ACA (Affordable Care Act) and Premium Tax Credits For coverage options, and financial help in Maryland:  click HERE or call 1-855-642-8572 

FDIC Money Smart for Small Businesses

Maryland Comptroller's Office

Additional Montgomery free tax info:  MC311 or call 311/ 240-777-0311/ TTY CALL MD RELAY 711.

Have any trouble filing your taxes? Please click  HERE.

Sign Language Interpretation: Contact Community Action at 240-777-1123 or call Gallaudet University VITA in DC at 202-540-8517 (VP) or 202-651-5312 (Voice).

Resource and Outreach Partners:

Community Action’s Volunteer Income Tax Assistance Partnership (VITA) delivers year-round EITC outreach and free-tax  preparation with support from volunteers and: the Coalition for the Advancement of the Financial Education, MD (CAFE Montgomery MD), CASH Campaign of Maryland, the Montgomery County Volunteer Center, the City of Gaithersburg (Bank on Gaithersburg), the  Gilchrist Immigrant Resource CenterMontgomery County Head Start, Maryland Hunger Solutions, Montgomery College, Spanish Catholic Center, United Way, University of Maryland Extension, the  City of Rockville, and Volunteer Maryland.  Information and outreach is supported through MC311, Department of Finance, Office of Consumer ProtectionMontgomery County Public Libraries , and the National Tax Credit Campaign.

Community Action



Gaithersburg Maryland Extension


Gilchrist Center