Troubled and At-Risk Properties
Download the Full Troubled Properties Report for FY24 (PDF )
FY24 Properties Identifed as Troubled (PDF)
FY24 Properties Identifed as At-Risk (PDF)
Montgomery County, Maryland is home to approximately 1.53 million people. Approximately 35% of occupied housing units in the County are renter-occupied. The demand for rental housing is growing and aging housing stock is challenging to maintain. As such, property owners and/or property managers play a vital role in the community as they are responsible for providing and preserving one of the most basic human necessities – shelter. Because of this vital need, Montgomery County Government enacted legislation to motivate certain property owners and managers to improve the living conditions of the apartments they own and/or manage by reducing the overall number and severity of violations existing on their properties. This is accomplished through scheduled inspections of multi-family buildings, where properties are designated Compliant, At-Risk, or Troubled based on their inspection results. The designation of Troubled and At-Risk Properties is also intended to assist the Department of Housing and Community Affairs (DHCA) in prioritizing where to focus its limited housing code inspection resources among the approximately 715 multifamily rental properties in Montgomery County; these properties contain approximately 82,363 individual rental units.
Our housing Code Enforcement team conducts legally mandated inspections of multifamily apartment buildings to determine which properties are housing code “Compliant”, “At-Risk” of being troubled, or “Troubled”. In addition, the team annually addresses over 10,000 Montgomery County 3-1-1 service requests regarding safety and maintenance upkeep concerns for all types of residential properties, vacant lots, and the exterior of commercial buildings.
Chapter 29 ( §29-22) of the Montgomery County Code and the accompanying regulations define “Troubled” and “At-Risk” properties and set criteria for determining if a property fits into either category. In general, a “Troubled Property” is a multifamily rental property with numerous and or severe “health and safety” housing code violations such as:
- rodent or insect infestation affecting 20 percent or more of the rental units
- extensive and visible mold growth on interior walls or exposed surfaces
- windows that do not permit a safe means of emergency escape
- pervasive or recurring water leaks causing chronic dampness, mold growth, or property damage in more than one unit
- lack of one or more working utilities that were not shut-off due to tenant non-payment
An At-Risk property has a number of violations, some of which may be severe, but it doesn't meet the threshold to be designated as a troubled property.
How frequently does DHCA inspect multifamily rental properties?
A multifamily apartment building that is well maintained and code “Compliant” is inspected every three years. At-Risk properties will be inspected at the discretion of DHCA annually, biennially, or triennially, with a minimum of 25% of the units being inspected. 100% of the units at a Troubled property will be inspected annually until DHCA determines that the property is no longer troubled.
What happens if a property is designated as Troubled or At-Risk?
Multifamily rental properties that are designated as an At-Risk or Troubled Property are subject to the following requirements:
• More frequent code enforcement inspections
• Class A violations for each day a violation is not corrected by the notice of violation deadline
• Escalating re-inspection fees after the 3rd inspection for the same violation
• Reimbursing tenants for repairs authorized by DHCA
• Rent increase limitations, at regulated properties, where rent may not be increased for any unit until the Troubled designation is removed. A regulated property that cannot meet the conditions to remove the designation may submit a Fair Return application to cover the costs of repairs required to improve habitability.
Properties that are designated as a Troubled Property are also subject to the following requirements:
• Submission of a Corrective Action Plan
• Submission of quarterly logs of tenant maintenance requests
A property designated as Troubled or At-Risk may have the designation removed at the time its TV and SV scores no longer exceed the thresholds at which properties are designated as Troubled or At-Risk, based upon inspection by DHCA, such that they are no longer located in the applicable quadrants of the X-Y scatter graph specified in the regulations. Additionally, for Trouble properties the DHCA Director must determine that the corrective action plan for the rental housing has been successfully completed. Further, for properties designated as Troubled, failure to submit the required corrective action plan and quarterly maintenance logs and abate all violations will result in those properties remaining on the Troubled property list, even if a subsequent scheduled inspection yields a different result.
The Code Enforcement Section completed a total of 12,122 interior rental unit inspections at 209 properties that were due for mandated inspections during Fiscal Year 2024 (FY24) beginning July 1, 2023, and ending June 30, 2024. The charts below show the percentage of properties and units that fell into the Compliant, Troubled, and At-Risk categories relative to the total number of multifamily apartment buildings and rental units within DHCA’s code enforcement jurisdiction.
Multifamily Apartment Buildings
Rental Units in Multifamily Apartment Buildings Identified as Troubled in FY23
DHCA provides the County Executive and the County Council an annual report on multifamily housing inspections completed from July 1 to June 30, which includes a detailed property status list.
Download Previous Troubled Property Reports
Troubled Properties Report for FY24 (PDF)
Troubled Properties Report for FY23 (PDF)
Troubled Properties Report for FY22 (PDF)
Troubled Properties Report for FY21 (PDF)
Troubled Properties Report for FY19-20 (PDF)
Information for Tenants
What should I do if I am a tenant living in a Troubled or At-Risk property?
- If you smell a natural gas leak leave immediately and call 911!
- If an urgent code violation such as no utilities (electricity, water, heat/air-conditioning) blocked emergency fire exits, or excessive flooding is not addressed immediately by the landlord call 311 or 240-777-0311 to report the problem.
- Review our housing code enforcement handbook to learn more about urgent violations and report maintenance problems to the landlord as soon as possible. Be sure to keep records of all communication. Call 311 or 240-777-0311 if the landlord does not make repairs in a reasonable amount of time.
- According to the recent passage of the County’s rent stabilization law, landlords of Troubled and At-risk properties will not be allowed to increase rents until the rental property complies with all housing safety codes.
- Request to be present during a move-in or move-out inspection and take photos of the rental unit’s condition.
- Get renter’s insurance to protect your interests and valuables.
- Educate yourself about tenant rights and protections by reading our Landlord-Tenant Handbook.
- Join or form a tenant organization and get help from non-profit tenant support organizations such as Renter’s Alliance, LEDC, CASA, and HIP. Tenants can help each other by sharing their experiences and working collaboratively with landlords and property managers to address their concerns.
- If your rental unit is uninhabitable due to the landlord’s inability to correct health and safety violations, you may be entitled to relocation assistance paid by the landlord. Contact our Office of Landlord-Tenant Affairs or call 3-1-1 to get help with resolving landlord-tenant disputes.
- Explore affordable housing options such as MPDU rentals, MPDU purchase, Housing Opportunities Commission (HOC) rental programs and on our DHCA Rental Marketplace website.
- Learn about affordable homeownership financial counseling and closing cost assistance opportunities, HIP Homebuyer Education Workshops, and other First Time Home Buyer Assistance.