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Winter Storm Information Portal

 
 

How To Guide

1. Click 'Submit a Service Request' on the Snow Information Portal Home Page

Click the Submit Service Request link.

2. Select a Service Request Destination (County or State)

Service requests can be submitted to Montgomery County for County maintained roads and/or to the State of Maryland Highway Administration for State maintained roads. Select the appropriate County or State button to submit a service request (see image below).

Submit a Service Request to the County or to the State

3. Submit a Service Request to Montgomery County

Select the appropriate button to report a missed street, a pothole, property damage, an icy street or intersection, a roadway incident, or an unshoveled sidewalk. Requests to determine who maintains a street located in Montgomery County can be submitted as well.
 

Submit a Montgomery County Service Request... Report Property Damage due to a snow plow.

4. Submit a Service Request to the State of Maryland Highway Administration

Select the submit an online service request to the Maryland State Highway Administration link to report an issue with a State road. 
 

Submit a service request to the Maryland State Highway Admin.

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