Consumer Issues

Montgomery County Office of Human Rights conducts investigations on complaints of discrimination and harassment in the business sector or housing discrimination complaint. Also provides information on requirements for townhouse and condominium developments.
Address: 21 Maryland Avenue, Suite 330 Rockville, MD 20850
Phone: 240-777-8450 (V - Complaints/Compliance)
Email: [email protected]

A program of advocates for residents living in nursing homes and licensed assisted living facilities, including elderly group homes. The program has a large number of trained volunteers who regularly visit long-term care facilities, monitor conditions and care, and provide a voice for those unable to speak for themselves. Ombudsman help residents and their families understand and exercise their rights guaranteed by federal and state law.

Phone: 240-777-1242 (V)

Montgomery County Office of Consumer Protection is responsible for enforcing consumer protection laws prohibiting unfair and deceptive business acts to ensure a fair marketplace for consumers and businesses. Investigates and resolves consumer complaints and engage in consumer education and outreach.

• Online complaint filing system
• License motor vehicle repair and towing; new home builders; radio, television and appliance installation and repair; and secondhand personal property.

Address: 100 Maryland Avenue, Suite 3600 Rockville, MD 20850
Phone: 240-777-3636 (V)
24/7 Anonymous Consumer Tip Line: 240-777-3681
Email: [email protected]