Help Sections

To file a complaint click here.

Customer Help

Montgomery County offers assistance resolving cable and Internet service issues with franchised providers Comcast, RCN and Verizon.


The Office of Community Technology has answers to most commonly asked cable and broadband questions

Cable Compliance Commission

If a subscriber is not satisfied with the resolution of a complaints by the cable provider and our office, a CCC hearing can be requested.)

Request a Speaker

We would like to make residents and consumers more aware of the assistance the County offers to help resolve cable and broadband issues.

Fees, Surcharges & Taxes

We explain the additional charges that appear on many cable and broadband billing statements.