If you have a cable TV complaint, please contact 311 or visit: MC311 Answering to You - Montgomery County, MD
ATTN!: Astound (formerly RCN) has made rate changes that will go into effect on April 1, 2026. Visit the webpage for more information, or download the full pdf here: Astound Letter
Community Technology
Community Technology (Cable Office) is part of the Office of Broadband Programs. The office is responsible for administering Cable Television franchise agreements for the County and participating municipalities, facilitating and coordinating the entry of competing providers of telecom services, managing the government access channel, resolving issues regarding cable and communications technology for the County.
To contact the Community Technology Office, please call 311 (out-of-County: 240-777-0311) or create a 311 Service Request.