Low Cost Internet

LOW-COST HOME INTERNET ACCESS

DID YOU KNOW LOW INCOME FAMILIES AND OLDER ADULTS IN MONTGOMERY COUNTY CAN GET HOME INTERNET ACCESS FOR A LITTLE AS $9.95 PER MONTH?

If you or your family participates in any of these programs, you likely qualify for a low cost home Internet access program from Comcast or RCN:

  • Medicaid
  • Public Housing (FPHA, HUD, housing assistance payment)
  • SNAP
  • WIC
  • TANF
  • NSLP (free school lunch)
  • Headstart
  • SSI
  • Veteran’s Administration Pension
  • LIHEAP (energy assistance)
  • Pell Grant (RCN Only)

If you or your family participates in any of these programs or your income is less than 135% of the federal poverty rate, you likely qualify for a Lifeline discount from Verizon:

  • Medicaid
  • Public Housing (FPHA, HUD, housing assistance payment)
  • SNAP
  • Veteran’s Administration Pension
  • VA Survivor’s Benefit
  • Or your income is less than $17,226 for a household of 1, less than $23,274 for a household of two, or add $6,043 for each additional household member

Note: You cannot be a current Internet customer of Comcast, RCN, or Verizon. In response to COVID-19, if you enroll before December 31, 2020:

  • Comcast will waive any past debt you owe
  • Comcast and RCN will not check your credit
  • Comcast and RCN will give you two months free Internet service
CLICK HERE FOR A COMPARISON CHART OF PROGRAMS
HERE ARE MORE DETAILS ABOUT WHAT THESE PROGRAMS OFFER AND HOW TO SIGN UP:

Comcast Internet Essentials

Debt forgiven and first two months free if enrolled by 12/31/2020

  • Sign up by going to their website: www.internetessentials.com or call 855-846-8376 (English), 855-765-6995 (Spanish), you can also video chat in ASL on their site
  • $9.95/month (+ MD state tax), First two months are free if enrolled by 12/31/2020
  • Broadband speed: 25 Mbps download/3 Mbps upload
  • Not subject to credit check
  • No installation/equipment fees
  • Access to Comcast Xfinity hotspots
  • Get an Acer computer 11" screen for $150

RCN Internet First

First 60 days free if enrolled by 12/31/2020

  • Sign up by going to their website: https://www.rcn.com/internet-first/ or call 800-746-4726
  • $9.95/month (+ MD state tax)
  • Not subject to credit check
  • No installation/equipment fees
  • Note: Limited service area Silver Spring, Chevy Chase, Gaithersburg

Verizon Federal Lifeline Program

  • Sign up by going their website: https://www.verizon.com/support/residential/account/manage-account/lifeline-discount or call 800-837-4966
  • $19.95/month after discount (+ MD state tax)
  • Broadband speed: 200 Mbps download/200 Mbps upload
  • Subject to credit check
  • Equipment fees of $15 per month after 3rd month
  • Additional $10 discount if combined with $70/month wireless phone plan
  • •Disney+ free for the first 12 months ($6.99 after)
IF YOU HAVE BEEN DENIED ENROLLMENT
OR YOU NEED HELP SIGNING UP,
CONTACT US FOR HELP

We will explain how to sign up and help you determine if you are eligible. We will also assist you in speaking with an Internet service provider. If you have been denied enrollment in a low cost home Internet program, OBP will review the merits of your application and we will try to help.

  1. If you have been denied enrollment or need assistance, click on the Cable Complaint Intake Form button below.
  2. Put your name, address, phone and email information in the form.
  3. If you prefer one of the offers above, or have been denied enrollment, select the cable company in the “Cable Provider” box. Otherwise leave this box blank. In the “Problem Description” box, write “Low Cost Internet.”
  4. Click on the “Submit” button. The Office of Broadband Programs will try to assist you.