Mission Statement

The Office of Strategic Planning, Performance, and Communications (OSPPC) empowers the Department of General Services (DGS) to achieve its vision through innovative planning, data-driven performance management, and effective communication. Our mission is:

Strategic Planning

• Facilitate collaborative development and implementation of strategic plans, aligning organizational goals with stakeholder needs
• Foster a culture of innovation, continuous improvement, and adaptability

Performance

• Design and maintain a performance management framework that monitors progress, measures outcomes, and informs data-driven decision-making
• Analyze and report key performance indicators to drive organizational efficiency and effectiveness

Communications

• Craft and share compelling stories that showcase DGS's mission, values, and impact
• Develop and implement strategic communication plans that engage stakeholders, foster transparency, and build trust

Core Values

• Collaboration: We work together to leverage diverse perspectives and expertise
• Innovation: We embrace creativity, experimentation, and calculated risk-taking
• Accountability: We measure and report progress, owning our successes and challenges
• Transparency: We communicate openly, honestly, and consistently
• Excellence: We strive for continuous improvement and exceptional results

Our Purpose:

OSPPC serves as a catalyst for organizational excellence, driving DGS toward its strategic objectives while fostering a culture of collaboration, innovation, and accountability.

OSPPC plans, administers, coordinates, and directs a variety of specialized services to support the mission of DGS. OSPPC provides the following services to the Department:

• Strategic Planning
• Strategic Grant Initiatives
• All Departmental internal and external communications including news media relations; managing DGS social media channels and websites.
• Staff Training and Development
• All Administrative policies (Communication Policies, Continuity of Operations Plan and emergency response, DGS Annual Report, MPIA and Annual Green reports)
• Promotion of Racial Equity and Diversity Inclusiveness in DGS
• ADA Compliance
• Youth Apprentice Training Program
• DGS Performance Plan