Accessibility & Inclusion

We want to make it easy for Montgomery County residents with disabilities to use our programs, services, and collections.

This page tells you how to ask for an accommodation and explains the assistive technologies and services we offer for residents who have disabilities. If the topic you are interested in is not here, please call 240-777-0001.

If you want to know what is available at a particular branch of the library, contact that branch directly.

Accommodation Requests

Captioning and sign language interpreting services can be requested by completing the request form. Contact the Assistant Facilities and Accessibility Program Manager at 240-777-0002 with all other accommodation requests. Please make your request for accommodation at least five days before the library-sponsored program you plan to attend.

Assistive Technology

Assistive Technology Workstations

Most branches have an assistive technology workstation designed for use by people who use a wheelchair, have low vision, are blind, or have a reading disability. This station has a height-adjustable table, a magnifier that reads aloud printed text, and a computer with assistive software. If you would like to use this workstation, please choose the "ADA" or "ATW" queue when signing up to use a public computer.

Audio Loops

An audio loop system, which can be used by people who have hearing aids with a telecoil switch, is available in the meeting rooms listed below.

Video Relay Service Telephones

Customers who communicate using sign language can use the Video Relay Service (VRS) phones at the Gaithersburg, Germantown, Rockville Memorial, and Silver Spring branches.

Books @ Home

This free service sends library materials to the homes of Montgomery County residents who cannot visit the library because of a physical disability, health issue, or frailty. Materials are mailed to and from the customer’s home through the United States Postal Service in postage prepaid reusable mailing bags.

How Do I Use The Books @ Home Service?

After acceptance into the service, Books@Home customers can receive up to 5 items a week, to a maximum of 20 total items checked out, for a 6 week checkout period. They can participate in the What Do I Check Out Next? online program, or call their assigned branch to get recommendations and place holds on items. They can also put materials on hold by logging into their account online.

How do I Apply?

Montgomery County residents who are interested in this service should download and complete the application below. A healthcare provider, social services provider, or clergy person must sign the application, certifying that the applicant cannot come to the library.

Download Application PDF
 

Questions about the service can be directed to your local library branch.

Reading in Alternative Formats

If you like audiobooks, we have them on CD and as downloads. If you like large print materials, we have them in print, as e-books, and as magazines.

Children's braille books are available at the Connie Morella, Gaithersburg, Germantown, Olney, Rockville Memorial, and Silver Spring branches.

People who have print disabilities may qualify for library service from the Maryland State Library for the Blind & Print Disabled.