If you are a member of the public who needs a sign language interpreter, CART services or assistive listening device in order to participate in a County meeting, event or other activity, requests should be made to the program or department sponsoring the event (see the advertisement for the event for information) or to the ADA Compliance Team ( [email protected]; 240-777-6197) with as much notice as possible (a lead time of at least 3 business days will help have sufficient time to fulfill your request).

If you are a County employee who wants to arrange for a sign language interpreter, CART services or the use of an assistive listening device for a meeting, special event or other interaction with the public, information is available on the County’s SharePoint intranet site LINK TO SHAREPOINT. Sign in using your log-on credentials. The ADA Team can also be contacted directly at 240-777-6197 or [email protected].

Montgomery County has adopted an internal grievance/complaint procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act (ADA). Title II states, in part, that "no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination" in programs or activities sponsored by a public entity.

For our complaint process including how to file a complaint, go to: https://www.montgomerycountymd.gov/mcg/ada-grievance.html

To contact us:

Phone: 240-777-6197

Email: [email protected]

In writing:

Matthew Barkley

ADA Title II Compliance Manager,

Montgomery County Government,

Department of General Services,

101 Monroe Street, 9th Floor,

Rockville, MD 20850

Contact the ADA Compliance Team ( [email protected]; 240-777-6197)

In Montgomery County not all roadways are owned or maintained by MCDOT. Roads and streets that are identified by a route number, such as Rt. 355 (Wisconsin Avenue or Rockville Pike), Rt. 97 (Georgia Avenue), and Rt. 410 (East West Highway) are owned and maintained by the Maryland State Highway Administration. Most municipalities such as the City of Rockville and the City of Gaithersburg maintain their own roadways.

To request a curb cut on a County owned roadway, contact the Department of Transportation.

For information on the accessibility of State roadways or to request a curb cut or other accessibility feature, contact the State Highway Administration.

To request a curb cut or a sidewalk repair in Rockville, contact 240-314-8500. In Gaithersburg, call 301-258-6370.

To request an Accessible Pedestrian Signal call 311 (Relay or Out-of-County call 240-777-0311).

See http://mdcourts.gov/legalhelp/assistancewithspecialneeds.html.

To request an accommodation at the Circuit Court located at the Judicial Center, 50 Maryland Avenue, Rockville, Maryland 20850 (240-777-9400, TTY 240-777-9500) please refer to these general instructions from the Courts ( http://www.montgomerycountymd.gov/circuitcourt/Court/Requests-for-Accommodation-Procedures.html) and make your request on the Courts’ Accommodation Request Form (English http://mdcourts.gov/courtforms/joint/ccdc049.pdf, Spanish http://mdcourts.gov/courtforms/joint/ccdc049bls.pdf) . The Court System’s own Frequently Asked Questions are at http://www.montgomerycountymd.gov/circuitcourt/Court/FAQs-Related-to-Requests-for-Accommodation.html. Regarding parking, see http://www.montgomerycountymd.gov/circuitcourt/court/directions.html#_Handicapped_Parking.

Make your request to the County department offering the program, or to the ADA Team ( [email protected]; 240-777-6197) as far in advance as possible. Please allow two weeks for processing documents in Braille, and one week for processing documents in large print.

Consult the Maryland Motor Vehicle Administration’s Disability Parking web page.

Consult the Maryland Motor Vehicle Administration’s Disability Parking web page.

See the DOT’s booklet Transportation Options for Seniors and Persons with Disabilities, especially page 11.

See the WMATA MetroAccess Paratransit web page and Montgomery County Department of Transportation’s booklet Transportation Options for Seniors and Persons with Disabilities, especially page 8.

These County departments provide useful sources on disability services and programs:

Health and Human Services

• The Disability Network Directory — a wide-ranging survey of information sources;
• The Disability Services main page;
• The Aging and Disability Resource Unit.

Police

• Project Lifesaver - A program designed for people with disabilities or medical conditions that causes them to wander. More information is available at: http://www.montgomerycountymd.gov/pol/resource/lifesaver.html.

Fire and Rescue

• File of Life Program - This is an initiative of MCFRS to ensure that emergency personnel can obtain a quick and accurate medical history in an emergency. More information is available at: http://www.montgomerycountymd.gov/mcfrs-info/tips/seniors/fileoflife.html. See also http://www.montgomerycountymd.gov/mcfrs-info/tips/seniors/index.html (safety tips for seniors and persons with disabilities).
• Fire Safety for Deaf and Hard of Hearing Individuals - Information including an application for Visual Smoke Detectors for low income homeowners is available at: http://www.montgomerycountymd.gov/mcfrs-info/tips/seniors/visualsmokealarms.html. Maryland Public Safety Article 9-102 (b)(6) requires landlords to provide visual smoke alarms for tenants when requested and at no additional cost for the tenant.
• Fire Safety for People with Visual Impairments - Please see http://www.montgomerycountymd.gov/mcfrs-info/tips/seniors/visuallyimpaired.html.
• Fire Safety for Children with Special Needs - Please see http://www.montgomerycountymd.gov/mcfrs-info/tips/seniors/specialneedskids.html.

These are important resources regarding housing discrimination:

• Montgomery County Office of Human Rights
• Maryland Disability Law Center

The ADA Team’s SharePoint (Intranet) site includes a wide range of information for County staff designed to assist in ensuring that programs and services provided by your department are accessible to people with disabilities. The site includes an overview of how the ADA impacts state and local governments and includes information on service animals, effective communication, disability etiquette, accessible meetings and special events, and more. Use LINK TO SHAREPOINT to reach the site and sign in using your log-on credentials. The ADA Team can also be contacted directly at 240-777-6197 or [email protected].